apptt4 Posted November 3, 2019 Share Posted November 3, 2019 On 11/2/2019 at 9:36 AM, Mommar said: And AE hasn’t responded to me since September. I've not had a response either. Quote Link to comment Share on other sites More sharing options...
Mommar Posted November 4, 2019 Share Posted November 4, 2019 16 hours ago, apptt4 said: I've not had a response either. I forwarded them the instructions from Arcadia the other day anyway. Quote Link to comment Share on other sites More sharing options...
Berkut Posted November 4, 2019 Share Posted November 4, 2019 I have transformed mines finally, but I was quite pleased I had no issues with the parts and movement. I was rather surprised it was put together really well including stiff joints for good posing. Really good attention to detail on the interior parts and interesting joint or moving part designs. Quote Link to comment Share on other sites More sharing options...
VF-Zer0S Posted November 4, 2019 Share Posted November 4, 2019 So can I buy one now or it a lottery on the legs still? HLJ has them in stock should I buy one? Quote Link to comment Share on other sites More sharing options...
HardlyNever Posted November 5, 2019 Share Posted November 5, 2019 1 hour ago, VF-Zer0S said: So can I buy one now or it a lottery on the legs still? HLJ has them in stock should I buy one? At this point, I'd contact the individual retailer before making a purchase. We can't really know the state of every item at every retailer. Quote Link to comment Share on other sites More sharing options...
Sanity is Optional Posted November 5, 2019 Share Posted November 5, 2019 1 hour ago, VF-Zer0S said: So can I buy one now or it a lottery on the legs still? HLJ has them in stock should I buy one? HLJ has confirmed that their stock is fixed. Quote Link to comment Share on other sites More sharing options...
VF-Zer0S Posted November 5, 2019 Share Posted November 5, 2019 3 minutes ago, Sanity is Optional said: HLJ has confirmed that their stock is fixed. Thanks fam Quote Link to comment Share on other sites More sharing options...
anubis20 Posted November 6, 2019 Share Posted November 6, 2019 Just got shipping confirmation for the leg parts from HLJÂ Quote Link to comment Share on other sites More sharing options...
Saburo Posted November 6, 2019 Share Posted November 6, 2019 (edited) 3 hours ago, anubis20 said: Just got shipping confirmation for the leg parts from HLJÂ I also got my replacement leg parts shipping notification from HLJ! Edited November 6, 2019 by Saburo Quote Link to comment Share on other sites More sharing options...
chyll2 Posted November 6, 2019 Share Posted November 6, 2019 I did not buy this but got me curious, what will the replacement legs look like? Quote Link to comment Share on other sites More sharing options...
valhary Posted November 6, 2019 Share Posted November 6, 2019 me too very pleasant surprise!!!!!!!! thanks HLJ Quote Link to comment Share on other sites More sharing options...
Sanity is Optional Posted November 6, 2019 Share Posted November 6, 2019 Really regretting buying from CDJapan rather than HLJ right now. Quote Link to comment Share on other sites More sharing options...
sqidd Posted November 6, 2019 Share Posted November 6, 2019 3 hours ago, chyll2 said: I did not buy this but got me curious, what will the replacement legs look like? The same, but a left and right. Quote Link to comment Share on other sites More sharing options...
anubis20 Posted November 6, 2019 Share Posted November 6, 2019 4 hours ago, chyll2 said: I did not buy this but got me curious, what will the replacement legs look like? Pic from twitter. Like others said basically you get new lower legs and new screw covers.   Quote Link to comment Share on other sites More sharing options...
Pedro2k6 Posted November 6, 2019 Share Posted November 6, 2019 NY just Shipped my legs part replacement. Quote Link to comment Share on other sites More sharing options...
chyll2 Posted November 6, 2019 Share Posted November 6, 2019 Â @anubis20 really have to commend Arcadia for this. Â Quote Link to comment Share on other sites More sharing options...
Arkham Posted November 6, 2019 Share Posted November 6, 2019 36 minutes ago, chyll2 said: Â @anubis20 really have to commend Arcadia for this. Â Yup definitely. Ideally you want something that makes no mistakes, but in the real world this happen and knowing they can acknowledge AND fix it, it's very reassuring :-) Quote Link to comment Share on other sites More sharing options...
anubis20 Posted November 6, 2019 Share Posted November 6, 2019 40 minutes ago, chyll2 said:  @anubis20 really have to commend Arcadia for this.  Oh yea they definitely made it right by sending the retailers replacement parts and im glad they did. However I think that this time they helped because almost all of them were defective. Quote Link to comment Share on other sites More sharing options...
Lolicon Posted November 6, 2019 Share Posted November 6, 2019 Got my shipping notice from HLJ last night for the replacement legs too. Woohoo! Quote Link to comment Share on other sites More sharing options...
Mommar Posted November 6, 2019 Share Posted November 6, 2019 I think I'm going to contact HLJ and ask them if I can just pay them extra to send me replacements because AE are dicks and won't respond anymore. No more purchases from them. Quote Link to comment Share on other sites More sharing options...
davidwhangchoi Posted November 6, 2019 Share Posted November 6, 2019 damn. i'm so jealous Quote Link to comment Share on other sites More sharing options...
EastwindS2k Posted November 6, 2019 Share Posted November 6, 2019 HLJ just shipped the replacement parts, +1 to them Quote Link to comment Share on other sites More sharing options...
ReĂŻvaj Posted November 6, 2019 Share Posted November 6, 2019 Just got the replacements from Nippon-Yasan today. Quote Link to comment Share on other sites More sharing options...
sh9000 Posted November 6, 2019 Share Posted November 6, 2019 I'll order one with corrected legs. Quote Link to comment Share on other sites More sharing options...
eXis10z Posted November 7, 2019 Share Posted November 7, 2019 18 hours ago, Sanity is Optional said: Really regretting buying from CDJapan rather than HLJ right now. This is worrying cause I buy from CDJ more often than others. If they will not honor manufacturer faults which the manufacturer themselves have come out to rectify then that is a lot of goodwill lost from my pov. Quote Link to comment Share on other sites More sharing options...
Sanity is Optional Posted November 7, 2019 Share Posted November 7, 2019 (edited) 7 minutes ago, eXis10z said: This is worrying cause I buy from CDJ more often than others. If they will not honor manufacturer faults which the manufacturer themselves have come out to rectify then that is a lot of goodwill lost from my pov. I reached out to them, flat out unwilling to contact Arcadia, even when I pointed out HLJ and Nippon Yasan had done so and were getting replacement parts. Offered to pay the shipping myself, if they'd just get the parts for me. They even offered me half price back, but told them I didn't want a discount, I wanted the parts to fix it. Apparently one of the other forumers wanted to return theirs, and they just refunded the whole price and let him keep it. I'm tempted to contact them again and ask one last time if they're willing to do what the other retailers are... Edited November 7, 2019 by Sanity is Optional Quote Link to comment Share on other sites More sharing options...
sqidd Posted November 7, 2019 Share Posted November 7, 2019 Got some more stands in and "Zero" adapters so I could crack these SV-51's out of their boxes. The Nora is obviously a Yamato. The Ivan is the Arcadia. Fun fact. The Arcadia supplied stand adapter has a ID for the pin 6 1/2 thousandths lager than the Yamato so the YetiStand Zero adapter doesn't work for anything but level flight. @ChaoticYeti knows about it and is whipping up a couple of prototype Arcadia/Zero adapters for me to test drive. Right now I have the old OG Zero adapter in there with about a million coats of Crazy Glue on the pin so it will fit tight in the Arcadia adapter.  Quote Link to comment Share on other sites More sharing options...
sqidd Posted November 7, 2019 Share Posted November 7, 2019 14 minutes ago, Sanity is Optional said: I reached out to them, flat out unwilling to contact Arcadia, even when I pointed out HLJ and Nippon Yasan had done so and were getting replacement parts. Offered to pay the shipping myself, if they'd just get the parts for me. They even offered me half price back, but told them I didn't want a discount, I wanted the parts to fix it. Apparently one of the other forumers wanted to return theirs, and they just refunded the whole price and let him keep it. I'm tempted to contact them again and ask one last time if they're willing to do what the other retailers are... That's super frustrating. I was even able to get legs out of whatever random place sold me one through AmazonJP. If all else fails I have a friend in Japan you can have Arcadia ship yours to. He will forward them for me. Quote Link to comment Share on other sites More sharing options...
Sanity is Optional Posted November 7, 2019 Share Posted November 7, 2019 Just now, sqidd said: That's super frustrating. I was even able to get legs out of whatever random place sold me one through AmazonJP. If all else fails I have a friend in Japan you can have Arcadia ship yours to. He will forward them for me. I've actually contacted Arcadia directly, and asked them to ship a set to my Tenso forwarding address (I have an Arcadia website account). However, my Japanese is a bit rusty, so I'm only mostly sure they're going to ship me a set. Also it's obviously not shown up yet, so playing the waiting game. Quote Link to comment Share on other sites More sharing options...
matic Posted November 7, 2019 Share Posted November 7, 2019 Getting replacement part from NYÂ Quote Link to comment Share on other sites More sharing options...
Lolicon Posted November 7, 2019 Share Posted November 7, 2019 1 hour ago, sqidd said: Got some more stands in and "Zero" adapters so I could crack these SV-51's out of their boxes. The Nora is obviously a Yamato. The Ivan is the Arcadia. Fun fact. The Arcadia supplied stand adapter has a ID for the pin 6 1/2 thousandths lager than the Yamato so the YetiStand Zero adapter doesn't work for anything but level flight. @ChaoticYeti knows about it and is whipping up a couple of prototype Arcadia/Zero adapters for me to test drive. Right now I have the old OG Zero adapter in there with about a million coats of Crazy Glue on the pin so it will fit tight in the Arcadia adapter.  Hmmm strange that the Arcadia adapter is larger than the old Yamato adapter, as it works fine with the old Yamato simple stand. In any case, it's good to be aware and I'm pleased to hear that CY has a new adapter. Hope it'll be available on the store by the time my 51 is fixed. Quote Link to comment Share on other sites More sharing options...
MKT Posted November 7, 2019 Share Posted November 7, 2019 Hearing the reports of potentially loose joints on the wings & various other places kinda puts me off into transforming my copy. I would be content to leave it in fighter mode, but then Arcadia missed the big chance to fix what I think is the biggest visual flaw in this mode: the huge and inconsistent panel gaps especially at the areas around the wing root / shoulders. Visually, it's not much different from Yamato's in this aspect, although there's those extra panels near the head to mask the see-through gap. Perhaps due to the nature of transformation, there are just too many pieces around this area that have to come together and meet to form a nice, smooth, uninterrupted surface. It could sound like nitpicking, but I always felt one of Yamcadia's strengths ever since the v2 1/60 VF-1 was released circa 10 years ago, including all their valks since then, whether VF-11s, the VF-19s, the VF-0s etc, are the very fine and very consistent panel gaps & tolerances. The nosecone flows very smoothly all the way to the rear of aircraft. Where the panels separates for transformation, they look just like other regular panel lines in fighter mode. So much so that the v2 1/60 VF-1 is arguably better than the current DX Chogokins in this area. Hence the somewhat disappointment that Arcadia's SV-51 did not meet this standard they have set with their previous valks.   Quote Link to comment Share on other sites More sharing options...
eXis10z Posted November 7, 2019 Share Posted November 7, 2019 3 hours ago, Sanity is Optional said: Apparently one of the other forumers wanted to return theirs, and they just refunded the whole price and let him keep it. I'm tempted to contact them again and ask one last time if they're willing to do what the other retailers are... You could do that again although it runs the risk of them blacklisting you. Quote Link to comment Share on other sites More sharing options...
Sanity is Optional Posted November 7, 2019 Share Posted November 7, 2019 29 minutes ago, eXis10z said: You could do that again although it runs the risk of them blacklisting you. They’re on my “last resort” list when it comes to POs at this point anyway. Quote Link to comment Share on other sites More sharing options...
eXis10z Posted November 7, 2019 Share Posted November 7, 2019 3 minutes ago, Sanity is Optional said: They’re on my “last resort” list when it comes to POs at this point anyway. Then I would go for it. It'll bug me as hell to spend that much money to have a defective item. Worse when everyone else is getting replacements except for me. Quote Link to comment Share on other sites More sharing options...
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