AbdnAllHope Posted Friday at 06:59 PM Posted Friday at 06:59 PM I asked at the end of December and this is what I got as a reply. "Thank you for reaching out to us about your Genesis Climber figures. We still have hope that they will arrive at our warehouse. At this time, we have not received any confirmation that the figures will be canceled. Until we hear directly from the manufacturer, we always assume that our orders will be fulfilled. If the figure is canceled by the manufacturer, then we will always reach out to you via email about the cancellation. I hope this information is helpful. Please let me know if I can be of any further assistance and I will be happy to help. Have a great day!" Quote
danth Posted Friday at 10:51 PM Posted Friday at 10:51 PM 3 hours ago, AbdnAllHope said: I asked at the end of December and this is what I got as a reply. "Thank you for reaching out to us about your Genesis Climber figures. We still have hope that they will arrive at our warehouse. At this time, we have not received any confirmation that the figures will be canceled. Until we hear directly from the manufacturer, we always assume that our orders will be fulfilled. If the figure is canceled by the manufacturer, then we will always reach out to you via email about the cancellation. I hope this information is helpful. Please let me know if I can be of any further assistance and I will be happy to help. Have a great day!" Interesting. Thanks. They're not exactly taking any initiative here to ask the manufacture why the order is months late. Seems like they would want answers, so as not to leave their customers hanging. Quote
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