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Bandai DX Chogokin 1/48 VF-1

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1 minute ago, sqidd said:

You can cancel you order any time you want if you pay with PayPal. PayPal will cancel it for you.;)

NY will also allow you to cancel if you just ask them reasonably. I’ve cancelled several orders with them and it was  no issue. 

Also, I’ll point out again that using a credit card through PayPal not only saves you conversion costs (especially if you use a no foreign transaction fee card) but it also gives you the credit card security that goes beyond PayPal’s. There is absolutely no reason to worry about getting ripped off in this day and age of commerce, especially when dealing with a company that has a history of always delivering anyways. 

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1 hour ago, Slave IV said:

Don’t worry @sqidd, bottom line is people will bitch and moan about NY all they can but NY ALWAYS delivers. If you pay the increased prices, that’s on you and all a part of capitalism. They also offer the lowest prices if you are on the ball and get in on time so there is give and take there. I didn’t  read all the details of responses but to fill in more on the 31A “fiasco”, NY followed through on every single order that was placed initially at the low price of around 17,000Y! Even after other shops cancelled orders claiming it was out of stock, only to relist it the next day at a huge markup. NY could have easily done the same if they were the criminal scalpers that some people keep calling them. Instead, they somehow acquired the stock needed to deliver every single order in mint condition. It did take months to do so but they did it and this is the only time something like that happened. No one knows exactly why it happened but based on various reports, it is more likely to be a Bandai issue that caused the delay and not NY. There is absolutely no reason why they would want to sit on that stock and not send it if they could, especially when they knew they could easily sell it to other people for three times the cost. 

Basically, just relax, enjoy the items you have in hand and you will get your Valk from NY. I don’t recommend paying their markup when that happens but their initial preorder prices are unbeatable so monitoring and adjusting prices later are probably just a requirement for their business model.

 

40 minutes ago, Ridden001 said:

I have seen NY be a few weeks late after release, I’m not worried.  They have always cane through and I have bought every Bandai  macross release except the 31’s from NY starting with the first YF-29.

 

36 minutes ago, Ridden001 said:

I think we need to consider that in Japan, the DX Hikaru VF-1S would have been an earth shaking release.  We will all get our orders but I’m betting this thing is causing third degree burns when people pick it up off the shelf in Japan.

 

27 minutes ago, MikeRoz said:

This. Some people here have zero chill. Personally I'd rather deal with a retailer like N-Y, rather than one that cancels my pre-order just before the release because Bandai shorted them. There are no parts of my life that will fall apart if I get the item a week, or even a month, later than it's available on Japanese store shelves or other users here are posting their pictures. I can be patient.

I also appreciate the option to buy at a markup when my other options are either to get super lucky between PO madness night and release date, or spin the release date availability roulette wheel. Past release day availability results (Max -1A) are not a guarantee of future performance (Hikaru -1S). Your other option, if you don't want to spend money on a markup, is to spend time refreshing this thread or individual retailers. I feel the markup option works out better for me.

 

11 minutes ago, Slave IV said:

Such sensibility!:D

Seriously, NY is the only shop actively doing things that actually help and improve the customer experience. I don’t like paying markups and don’t do it but the option is better for people who don’t want to deal with it and feel the markup is worth saving the headache. I’m just happy that they have the lowest prices initially and give me the chance at that, which I’ve been able to get on all but a few occasions (like three out of hundreds of orders). I did miss the 1S at NY and it sucks but I’m not bitching at them about it. As for delays, I’m sure there is good reason and again, why would they purposefully delay shipping? I think someone mentioned their location is a bit out of the way so some items might take longer for them to receive and then ship out. I never worry about any of my orders and somehow, they all show up when they show up and I enjoy them just the same or more because I never stressed over them. 

Now, I just hope I can get a order that actually goes through at one of the other shops for the 1S since I missed my NY chance. 

I was always under the impression that NY always came through. I knew a tiny bit about the 31 fiasco. That's why I felt OK about ordering through them. But, I'm sensing that this go round may be different if shops are already offering to buy them back at inflated rates. This may be the time that despite NY wanting to come though on all the orders they took, they simply may not be able to. They could have over sold. There is a first time for everything.

As far as time limits go when 6mo is closing in and I am about to lose my ability to file a charge-back through PayPal, I'll be filing that charge-back. I don't care what someones reputation is. I'm not giving up my only chit to play.;)

Until then. I wait.

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Yeah @sqidd, you do what you gotta do. But until they prove otherwise, you have time to chill and see what happens. You didn’t use a credit card through PayPal? If you did, no need to worry about any time limits. 

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6 minutes ago, Slave IV said:

NY will also allow you to cancel if you just ask them reasonably. I’ve cancelled several orders with them and it was  no issue. 

Also, I’ll point out again that using a credit card through PayPal not only saves you conversion costs (especially if you use a no foreign transaction fee card) but it also gives you the credit card security that goes beyond PayPal’s. There is absolutely no reason to worry about getting ripped off in this day and age of commerce, especially when dealing with a company that has a history of always delivering anyways. 

I started to use the CC through PayPal method (on your advice) after my NY NF-1S order. Live and learn.

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3 minutes ago, Slave IV said:

Yeah @sqidd, you do what you gotta do. But until they prove otherwise, you have time to chill and see what happens. You didn’t use a credit card through PayPal? If you did, no need to worry about any time limits. 

I secured the three I wanted elsewhere. I can chill out and see what happens at this point.:drinks:

If it hits the 6mo mark I do a charge-back. That's as fast as typing this post. Nothing to worry about.

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6 minutes ago, sqidd said:

I secured the three I wanted elsewhere. I can chill out and see what happens at this point.:drinks:

If it hits the 6mo mark I do a charge-back. That's as fast as typing this post. Nothing to worry about.

:good:

Nice! If I can get one at MSRP I'll be happy!

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6 minutes ago, Slave IV said:

:good:

Nice! If I can get one at MSRP I'll be happy!

I didn't say they were MSRP!:rofl:

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36 minutes ago, Slave IV said:

NY will also allow you to cancel if you just ask them reasonably. I’ve cancelled several orders with them and it was  no issue. 

Also, I’ll point out again that using a credit card through PayPal not only saves you conversion costs (especially if you use a no foreign transaction fee card) but it also gives you the credit card security that goes beyond PayPal’s. There is absolutely no reason to worry about getting ripped off in this day and age of commerce, especially when dealing with a company that has a history of always delivering anyways. 

+1 on this. I have cancelled a PO on 31E with NY, and they did so without problem when I ask them nicely.

For the 1S, they will be even more willing to cancel if you ask I imagine. Since it is so "hot"/hard to get that they will have less problem selling it to someone else. Unless your mark up price is really high.

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12 minutes ago, sqidd said:

I didn't say they were MSRP!:rofl:

Haha yeah, I know you are ballin! I have a ridiculous collection but part of the reason I'm able to is that I don't buy things if I can't get them for MSRP or less. I'm willing to wait or miss out if I have to. It's also why I shop at NY and use their cheapest, often ferry shipping because I'd rather save money to get more toys than pay to have the same thing sooner.

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6 minutes ago, kkx said:

Unless your mark up price is really high.

It is.:o

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34 minutes ago, sqidd said:

 

 

 

 

I was always under the impression that NY always came through. I knew a tiny bit about the 31 fiasco. That's why I felt OK about ordering through them. But, I'm sensing that this go round may be different if shops are already offering to buy them back at inflated rates. This may be the time that despite NY wanting to come though on all the orders they took, they simply may not be able to. They could have over sold. There is a first time for everything.

As far as time limits go when 6mo is closing in and I am about to lose my ability to file a charge-back through PayPal, I'll be filing that charge-back. I don't care what someones reputation is. I'm not giving up my only chit to play.;)

Until then. I wait.

Not sure what NY will or will not do this time round. But the 31A was inflated much more than the DX 1S.

I am not sure how much it actually was right after release, but eventually it when to beyond $400 and NY still fulfilling their orders at that point. Like many have said, it somehow does not make sense. Because a lot of other seller have cancelled the cheaper PO and try to sell what stock they have at a much higher margin. But NY seems to really feel that the reputation that they will honer a PO contract even if it mean that they are loosing out on possible better margin is worth it for them. If that is true and the real reason behind the fiasco, I have a lot of respect for them.

But again, the 31A case does not necessary means that we can expect NY to operate in similar manner for the 31S.

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6 minutes ago, sqidd said:

It is.:o

bummer. :( 

Since you already have secure 3 with less mark up, you can try asking nicely for NY to cancel the PO. No harm asking I feel, worst case is, they say no and then you are still in the same situation.

The 31E PO that I have cancelled at NY was also marked up 5000 yen higher than the asking price at the time of my cancellation request.

Edit: forget to add that, the 31E PO was also my first even order on NY at that time, so I basically have no history with them and they still kindly cancelled and refund my order in full.

Edited by kkx

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2 minutes ago, kkx said:

Not sure what NY will or will not do this time round. But the 31A was inflated much more than the DX 1S.

I am not sure how much it actually was right after release, but eventually it when to beyond $400 and NY still fulfilling their orders at that point. Like many have said, it somehow does not make sense. Because a lot of other seller have cancelled the cheaper PO and try to sell what stock they have at a much higher margin. But NY seems to really feel that the reputation that they will honer a PO contract even if it mean that they are loosing out on possible better margin is worth it for them. If that is true and the real reason behind the fiasco, I have a lot of respect for them.

But again, the 31A case does not necessary means that we can expect NY to operate in similar manner for the 31S.

The 31A was reaching $600-$700 prices when NY was still delivering orders that paid under $200. I don't even think it's a matter of their honor or reputation. I think they just do what they say they will do. If you got an order in at whatever price, that's the price you get. If you miss out at the initial price and pay their markup, you will get that item at the markup price. The only thing I have seen that people also bitch about is when they sometimes ask for additional shipping. Again, I chalk that up to unexpected business costs and it is a non-issue to me. Out of the hundreds of items I've bought there, I think I have paid a total of less than $50 in additional shipping charges...probably closer to $30.

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2 minutes ago, Slave IV said:

Haha yeah, I know you are ballin! I have a ridiculous collection but part of the reason I'm able to is that I don't buy things if I can't get them for MSRP or less. I'm willing to wait or miss out if I have to. It's also why I shop at NY and use their cheapest, often ferry shipping because I'd rather save money to get more toys than pay to have the same thing sooner.

I'd have to do it the same way you do if I collected as much stuff as you for sure.

I didn't have a plan when I started getting back into this short of:

-Displays must be glass cases.

-If I can't display it, I don't get it.

Now that I have been doing it a bit and realized how much I like Super Robots I have added a few requirements for myself:

-I only get what REALLY turns me on.

-I don't get something for the sake of filling out a line. Get every HMR for example. Or, "get every Mazinger". Or, get one in each scale.

These rules have tightened up my collection quite a bit. I actually just sold some stuff off based on the above rules. And will probably be selling some more. In the end the above rules limit the size of my collection (I need limits;)). Because it's limited I don't feel so bad over-paying for certain items. I would have spent that money on other/more stuff without the limits in place anyway.:p

 

 

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2 minutes ago, Slave IV said:

The 31A was reaching $600-$700 prices when NY was still delivering orders that paid under $200. I don't even think it's a matter of their honor or reputation. I think they just do what they say they will do. If you got an order in at whatever price, that's the price you get. If you miss out at the initial price and pay their markup, you will get that item at the markup price. The only thing I have seen that people also bitch about is when they sometimes ask for additional shipping. Again, I chalk that up to unexpected business costs and it is a non-issue to me. Out of the hundreds of items I've bought there, I think I have paid a total of less than $50 in additional shipping charges...probably closer to $30.

$600 to $700 !!! wow, I was imagining (wrongly) that the markup was about $450 when NY are still delivering PO at under $200.

So they could have make $400 to $500 extra if they cancel that cheap PO.

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9 minutes ago, kkx said:

Not sure what NY will or will not do this time round. But the 31A was inflated much more than the DX 1S.

I am not sure how much it actually was right after release, but eventually it when to beyond $400 and NY still fulfilling their orders at that point. Like many have said, it somehow does not make sense. Because a lot of other seller have cancelled the cheaper PO and try to sell what stock they have at a much higher margin. But NY seems to really feel that the reputation that they will honer a PO contract even if it mean that they are loosing out on possible better margin is worth it for them. If that is true and the real reason behind the fiasco, I have a lot of respect for them.

But again, the 31A case does not necessary means that we can expect NY to operate in similar manner for the 31S.

I respect them a lot for filling those 31A orders when they could have canceled and sold them for more. I take my honor very seriously, I respect others that do. 

I'm not so much worried about their honor. My, let's call it a concern, is that they may not actually be able to scare up enough units. No matter the price. Time will tell.

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1 minute ago, sqidd said:

I'd have to do it the same way you do if I collected as much stuff as you for sure.

I didn't have a plan when I started getting back into this short of:

-Displays must be glass cases.

-If I can't display it, I don't get it.

Now that I have been doing it a bit and realized how much I like Super Robots I have added a few requirements for myself:

-I only get what REALLY turns me on.

-I don't get something for the sake of filling out a line. Get every HMR for example. Or, "get every Mazinger". Or, get one in each scale.

These rules have tightened up my collection quite a bit. I actually just sold some stuff off based on the above rules. And will probably be selling some more. In the end the above rules limit the size of my collection (I need limits;)). Because it's limited I don't feel so bad over-paying for certain items. I would have spent that money on other/more stuff without the limits in place anyway.:p

 

 

Yeah, that's a really smart way to go. Sometimes, paying more for less is better than paying less for a bunch of stuff I can't even see!:D

One of my "rules" since getting back into it a few years ago is only getting what I can open and play with too, which is still the plan but I'm just falling behind on it so I'm realizing there is not enough time or space for me to actually play with everything I like. So...I need to reevaluate and adjust some things in the near future.

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7 minutes ago, kkx said:

bummer. :( 

Since you already have secure 3 with less mark up, you can try asking nicely for NY to cancel the PO. No harm asking I feel, worst case is, they say no and then you are still in the same situation.

The 31E PO that I have cancelled at NY was also marked up 5000 yen higher than the asking price at the time of my cancellation request.

Edit: forget to add that, the 31E PO was also my first even order on NY at that time, so I basically have no history with them and they still kindly cancelled and refund my order in full.

Good to know. I certainly am not into burning bridges. I mistakenly came off like I was going to "charge-back first, ask questions later". I wouldn't do that. I would be contacting them first and try and come to a resolution.

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57 minutes ago, sqidd said:

I was always under the impression that NY always came through. I knew a tiny bit about the 31 fiasco. That's why I felt OK about ordering through them. But, I'm sensing that this go round may be different if shops are already offering to buy them back at inflated rates. This may be the time that despite NY wanting to come though on all the orders they took, they simply may not be able to. They could have over sold. There is a first time for everything.

As far as time limits go when 6mo is closing in and I am about to lose my ability to file a charge-back through PayPal, I'll be filing that charge-back. I don't care what someones reputation is. I'm not giving up my only chit to play.;)

Until then. I wait.

I may have just said the words 'past results do not guarantee future performance', but I think secondary market prices were much, much higher for the -31A launch than they are for the -1S right now. I can see BIN for the -1S prices for less than 30k on Yahoo Japan right now. During the -31A debacle, secondary market prices were easily twice that. This means that if N-Y was buying at or below MSRP, they had a huge financial incentive to cut their pre-orders loose and sell at market price. If they were buying at secondary market prices, they also had a huge financial incentive to shrug and say "Sorry, couldn't find one!" rather than pay 2x or 3x what the customer paid to pre-order it.

Sure, N-Y could start screwing people over en-masse at any point as a result of any number of internal factors. But from what I can tell, pressure to not deliver was much, much higher for the -31A release.

EDIT: I can see that Slave IV already beat me to the punch here, but I'll let my reply stand.

Edited by MikeRoz

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1 minute ago, MikeRoz said:

I may have just said the words 'past results do not guarantee future performance', but I think secondary market prices were much, much higher for the -31A launch than they are for the -1S right now. I can see BIN prices for less than 30k on Yahoo Japan right now. During the -31A debacle, secondary market prices were easily twice that. This means that if N-Y was buying at or below MSRP, they had a huge financial incentive to cut their pre-orders loose and sell at market price. If they were buying at secondary market prices, they also had a huge financial incentive to shrug and say "Sorry, couldn't find one!" rather than pay 2x or 3x what the customer paid to pre-order it.

Sure, N-Y could start screwing people over en-masse at any point as a result of any number of internal factors. But from what I can tell, pressure to not deliver was much, much higher for the -31A release.

I appreciate the insight.

I'm not looking to cut bait with NY because I found three for less. If they fill my order, great. I'll take them. I do have some customs I want done. I'll need VF-1S's for that. Additionally, I also made a commitment to the deal. I always fulfill my commitments. The only caveat to that is if I'm about to lose my ability to charge-back through PayPal we (NY and I) will have to come to an agreement that doesn't leave my tail hanging out inn the wind.

Additionally I have 10 sets of strike packs (for future releases) and I can't remember how many missiles on order with them. I'm not looking to torpedo those transactions.

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@sqidd, Remember there is another technicality with Paypal. Any vendor that is charging for items they can't deliver within that time period is violating their policy and if you point out to Paypal that they allowed a vendor to violate their policy, Paypal has to reimburse you. 

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55 minutes ago, Slave IV said:

@sqidd, Remember there is another technicality with Paypal. Any vendor that is charging for items they can't deliver within that time period is violating their policy and if you point out to Paypal that they allowed a vendor to violate their policy, Paypal has to reimburse you. 

Oh, I know.:D

Actually, they're not allowed to take deposits through PayPal for more than 21 or 30 days. I can't remember. I know this one first hand from my PO's. When I first started the biz PayPal put the smack down on me.:o

I don't want it to come to that. But if it does it's no contest. NY is violating all sorts of PP policy.

Edited by sqidd

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1 minute ago, sqidd said:

Oh, I know.:D

Actually, they're not allowed to take deposits through PayPal for more than 21 or 30 days. I can't remember. I know this one first hand from my PO's. When I first started the biz PayPal put the smack down on me.:o

I don't want it to come to that. But if it does it's no contest. MY is violating all sorts of PP policy.

Haha yeah. The good thing is I doubt it will come to that. NY will deliver. :D

Enjoy those Valks!

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10 hours ago, crackpot said:

This ^

It takes a lot of willpower to do this especially if it's something you like and it's hard especially when one gets desperate. 

Isn't Play Asia located in HK? I wouldn't be surprised if they decided not to fulfill pre-orders and instead sold them at scalper prices but that's assumption on my part. 

Yes, they are a HK based company which has been operating for 17 years. I am not sure if they have this practise of selling at scalpers prices but cancelling my paid order 1 day before release is way wrong.

Initially it was only a pre-order with no payment needed, but then they requested for a full payment due to their change of policy and stating that my order is secured. Now they are telling me that Bandai cut their orders and they have to cancel mine. IMO, if you are unconfident to secure a pre-order you should not have asked for a full payment beforehand. I am actually ok to let it slide if my order is not fully paid.

I am now forcing them to get one for me even if means they have to buy from scalpers.

Edited by Tenbatsu

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18 minutes ago, Matt Random said:

Has anyone ever cancelled with NY for a prepaid item? 

During the vf-31A, when asked about it, NY’s 1st response was basically to cancel the order, and they offered a store credit with caveats on it. These caveats were a little absurd, it was this that made me not shop at NY, I respect them for fulfilling all the orders in the end but a few got annoyed and cancelled and got burned by the experience. Their customer service was terrible in the way they responded to our queries

 

I think some people managed to get back their money cause they used CC and filed a claim with their CC instead

Edited by Guyffon

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Haven't heard anything from ny yet ....ordered on po night. It's gonna be a while, even my gx88 order (also from po night) is still in limbo ( waiting for stock, be patient....)

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Just got my shipping notice from HLJ. For a few bucks more I went with DHL this time. 

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21 minutes ago, Guyffon said:

During the vf-31A, when asked about it, NY’s 1st response was basically to cancel the order, and they offered a store credit with caveats on it. These caveats were a little absurd, it was this that made me not shop at NY, I respect them for fulfilling all the orders in the end but a few got annoyed and cancelled and got burned by the experience. Their customer service was terrible in the way they responded to our queries

 

I think some people managed to get back their money cause they used CC and filed a claim with their CC instead

I had that experience exactly, and I will never do it again.  NY's "store credit" is about the most bonkers and restrictive policy I've ever heard of.

Basically, the breakdown:

1. You cannot spend it on anything less than the full amount, it is not like a gift card balance that you can spend on multiple orders.
2. You cannot apply the credit to shipping, whether or not your original refund included shipping payment for the cancelled item.

I wound up cancelling one of my 31A orders when I lost confidence in NY's ability to fill the order.  In the end, I was able to apply the refund to get a 31E, but here's what I had to do:

- I had to wait for the VF-31E to be marked up enough so that it cost the equivalent of a 31A plus shipping
- I had to order a candy bar along with it, because the total was like 500 yen under my credit balance.. which by the time the order was fulfilled, they didn't even have in stock, so they cancelled the candy bar, and I lost out on whatever it cost.  Frankly I didn't care at that point, but it was stupid.

Just don't accept store credit.

The only other option, sadly, is to do a credit card chargeback, which they will ban your account for, and cancel any orders you have unfulfilled.

Bottom line.. NY will deliver eventually, but once you've placed an order there, you're basically in for a wild ride, because they're going to hold your money hostage until they get around to shipping out your order.

 

 

Edited by Chronocidal

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1 hour ago, Tenbatsu said:

Yes, they are a HK based company which has been operating for 17 years. I am not sure if they have this practise of selling at scalpers prices but cancelling my paid order 1 day before release is way wrong.

Initially it was only a pre-order with no payment needed, but then they requested for a full payment due to their change of policy and stating that my order is secured. Now they are telling me that Bandai cut their orders and they have to cancel mine. IMO, if you are unconfident to secure a pre-order you should not have asked for a full payment beforehand. I am actually ok to let it slide if my order is not fully paid.

I am now forcing them to get one for me even if means they have to buy from scalpers.

You will not be able to force them to do anything, they do have the right to cancel preorders should they not have enough stock .  The transaction ended once they refund your money .

 

Edited by F360

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2 minutes ago, F360 said:

You will be able to force them to do anything, they do have the right to cancel preorders should they not have enough stock .  The transaction ended once they refund your money .

 

Let's see how it goes. They are now sourcing the stock for me thou. I have also requested to speak to their upper management.

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1 minute ago, Tenbatsu said:

Let's see how it goes. They are now sourcing the stock for me thou. I have also requested to speak to their upper management.

I mean they will do nothing. ,  I don’t recall them full filling any high demand macross preorders . Iirc their preorder window lasted way too long too .

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