Old Man Posted April 3, 2011 Share Posted April 3, 2011 I'm just wondering if it's still advisable to order anything from Over-Drive these days. I have ordered from them in the past, but it's been a while since I've received any correspondence back from ther message system, which has happened more than a few times. Link to comment Share on other sites More sharing options...
xstoys Posted April 3, 2011 Share Posted April 3, 2011 (edited) ABSOLUTELY NOT! They took my full payment for a Macross motorcycle helmet over year ago in 2009, & never sent anything; not even an e-mail response to my inquiry about my order status! I have tried contacting them dozens of times over the past year, and never got a a reply. I even had various people with connections to them inquire on my behalf, but nothing ever got resolved! Stay away at all costs! I'm just wondering if it's still advisable to order anything from Over-Drive these days. I have ordered from them in the past, but it's been a while since I've received any correspondence back from ther message system, which has happened more than a few times. Edited April 3, 2011 by xstoys Link to comment Share on other sites More sharing options...
Jasonc Posted April 3, 2011 Share Posted April 3, 2011 That's really sad. I used to think they were really good. I wonder what the hell happened to them? Did they just decide to cut and run? You should really contact your bank, or credit card, and file a complaint. Especially with no notice from them. Link to comment Share on other sites More sharing options...
jenius Posted April 3, 2011 Share Posted April 3, 2011 (edited) Last time I checked their website looked like it hadn't been updated in a really long time so I took their link down from my site's recommended stores. I contacted a friend who told me they were definitely still in business but it seems like they are focused on things other than their web store right now. - EDIT - I should have said that the guy who used to run the web store focuses now on other things, I have no idea where the company as a whole's focus is. I assume they have someone else running the web store. Edited April 4, 2011 by jenius Link to comment Share on other sites More sharing options...
Jasonc Posted April 4, 2011 Share Posted April 4, 2011 Last time I checked their website looked like it hadn't been updated in a really long time so I took their link down from my site's recommended stores. I contacted a friend who told me they were definitely still in business but it seems like they are focused on things other than their web store right now. - Well, if they are too focused on "other things", and are willing to take someone else's money and not give them what they ordered, it's the same thing as stealing, and they shouldn't have an online store. Link to comment Share on other sites More sharing options...
Xx-SKULL-ONE-xX Posted April 4, 2011 Share Posted April 4, 2011 I have ordered a few things in the last year. Communication was always piss poor (no responses) but the items always arrived and in a timely fashion. Link to comment Share on other sites More sharing options...
Valk-1S Posted April 6, 2011 Share Posted April 6, 2011 (edited) The moment their communication went bad last year, I stop ordering from them. Not worth the hassle to order from a place where you get no communication as you practically will not be able to resolve any issues with them if you have one. Plus why order from them when you have places like Amiami. And if you need to order web specials, there's always Tokyo Hunter who can order it for you. Edited April 6, 2011 by Valk-1S Link to comment Share on other sites More sharing options...
ruskiiVFaussie Posted April 19, 2011 Share Posted April 19, 2011 (edited) All is good my end, things have been a bit hectic with all the earthquakes and sh¡t, give them time. Edited April 19, 2011 by ruskiiVFaussie Link to comment Share on other sites More sharing options...
Jasonc Posted April 19, 2011 Share Posted April 19, 2011 All is good my end, things have been a bit hectic with all the earthquakes and sh¡t, give them time. Their problems seemed to start way before the earthquake. Apparently, they just stopped updating the site, stopped communication with people, and burned Xstoys, as described above. I take word of mouth very seriously, especially from trustworthy sources, and this is one of those things I'm not gonna chance, especially when coming to my money. Link to comment Share on other sites More sharing options...
Loop Posted April 20, 2011 Share Posted April 20, 2011 (edited) I only got one order from them before they went south. The transaction went really smooth and shipped damn fast. Now the sad part is, a while back I was looking for a DYRL Max 1S and they showed stock which was kinda weird. I shot them an e-mail to verify stock status and they never replied....... I decided I could not do business with a company that cannot communicate with the customer. I personally would steer clear of them. Edited April 20, 2011 by Loop Link to comment Share on other sites More sharing options...
Guest sh002 Posted April 20, 2011 Share Posted April 20, 2011 wow i was trying to remember the other site where i used to buy macross stuff to see if they had the sdf-1 or yf-29. so they've turned bad? that sucks. they had good prices for some things. amiami and hlj ftw! Link to comment Share on other sites More sharing options...
ff95gj Posted April 21, 2011 Share Posted April 21, 2011 That's bad. I appreciate that they helped with the replacement of my valk parts. That was really nice. Link to comment Share on other sites More sharing options...
kanedaestes Posted April 21, 2011 Share Posted April 21, 2011 Sad I loved these guys and would swear by them, but since i have been short on funds I haven't ordered from them or anyone as far as Macross related goods go. I hope the comeback to the way they were. Link to comment Share on other sites More sharing options...
HG Blows Posted April 21, 2011 Share Posted April 21, 2011 Is there another site that does replacement parts? My vf 22 is missing a wrist canon tip Link to comment Share on other sites More sharing options...
EXO Posted April 21, 2011 Share Posted April 21, 2011 It's probably safe to say you shouldn't order from Overdrive anymore. HG Blows, maybe you would want to ask your question on the noob thread or the wahts wrong with my toys thread. As far as I know you can't get replacement parts outside Japan, so your best bet is to contact a member there or try shooting Yamato USA a friendly email and see if they respond. Never hurts. Link to comment Share on other sites More sharing options...
Graham Posted April 29, 2011 Share Posted April 29, 2011 IIRC, last time I visited Tokyo, Save told me that the really responsive staffer at Over Drive who was responsible for handling overseas orders and emails had left the company. There was some more to the story, but I'll let Save tell it if he wants to. But my 2¢ based on my own last experience with Over Drive is that I wouldn't order from them any more. My last few emails went unanswered. Pity, as they started off so well. Graham Link to comment Share on other sites More sharing options...
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