Unfortunately, taxes, like Hockey, are synonymous wih being Canadian. It's a fact of life. I commend you giving them the details of our tax system (I'm in Vancouver), but I have little hope anything will come of it. A logo is a very important business tool. Establishing a logo and brand name takes years and lots of money, and it's not something businesses will readily give up. Even if it is just on the outside box. Surprisingly, I have only been dinged by customs once or twice, and I have bought from HLJ more often than I can remember. Both my big Valkyrie orders recently didn't get hit with anything and arrived safely. Actually, none of my valkyrie orders ever got hit with any extra taxes, and I've bought 6 valkyries in the past year. Maybe I've been fortunate. But whenever I order from BBTS, I always get slapped with taxes. Happens 8 out of 10 times. Drives me nuts. The BBTS tape all over the box is like a lightning magnet for customs officials. Alas, it is the price you pay for being Canadian and ordering overseas. You pay, and pay, and pay, and pay... And I never use Fedex or EMS unless it's the rare occasion when EMS is cheaper than SAL. Since we have a port here in Vancouver, EMS and SAL reach me at about the same time, give or take a day or two.