From Nin-Nin-Game...
Dear Customer,
Thank you for contacting Nin-Nin Game Customer Service!
Due to recent changes in U.S. import regulations, all shipments to the United States are temporarily suspended.
Additionally, Japan Post has suspended shipments to the U.S. as of August 27, 2025. In response, we have also suspended shipments via FedEx and DHL starting August 26, 2025, as a precaution to prevent unexpected issues for our U.S. customers.
Current Available Shipping Methods:
We are now offering two alternative shipping methods for U.S. customers:
DHL DDP (Delivery Duties Paid): Express delivery in approximately 3 business days. Customs duties are prepaid, you will not have to pay anything upon delivery.
Nin-Nin Smart DDP: A more affordable option, with delivery in around 10–15 business days, also with prepaid customs included.
If you wish to receive an invoice for one of these shipping methods, please let us know and we will prepare it for you.
Alternatively, we can keep your order on hold in our warehouse until more shipping methods become available. There is no time limit for keeping your order on hold.
If you'd like to estimate the shipping cost for these options, you can simulate an order on our website by placing the item in your cart and selecting a shipping method at checkout (without completing the payment).
We are here to assist you, so feel free to contact us anytime with your decision or any questions!