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15 GoodAbout ps99042
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Global's Pipe Holder
- Birthday 07/02/1976
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San Ramon, CA
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Actually, HLJ keeps crashing on me right now. Got it in my cart and then crashed. Haha
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My Live Chat today was more of nothing. "We'll forward your inquiry to main support so they can reach out to you". Something about phone support not being available at this time. I asked if the company is still operating and they confirmed it still is but "times have been tough recently". How so when they have all our money and aren't actively shipping items even when shipping is upgraded? Oh well time will tell...
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The Official Robot Spirits (Tamashii/Damashii) Thread
ps99042 replied to Cyclone Trooper's topic in Anime or Science Fiction
https://surethingtoys.com/products/bandai-tamashii-nations-metal-robot-spirits-zeta-gundam-zeta-gundam?_pos=32&_sid=1d4006ad2&_ss=r Zeta still available for pre-order from Surethingtoys. Gotta pay up front but I've had a good experience with them on multiple transactions during the pandemic.- 361 replies
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- Full Metal Panic
- Robots
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That kind of sounds like the time everything from them stopped based on all the complaints all over the internet. If they could just put a banner note at the top of their home page saying all shipments are on pause due to COVID, I don't think I would be as annoyed though I really just want my items to show that they're on hold for me...oh but, yay, I have 1100 yen credit to use by Halloween.
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Had my third live chat in 3 weeks. This time the rep said they have no info about item releases other than what the site says (I was asking why my Kakizaki hasn't shipped and she said it was waiting to be released even though she could see the site says October 2020). She said they get hundreds of tickets a day so they're really busy. Obviously a way to decrease that would be to actually ship items or be up front with customers. Still, she said I should file ANOTHER ticket so it would at the top of the list which makes no sense to me but I got nothing else to lose...