sidearmsalpha

Yeah, I never bothered using my credit because it was a lost cause and it eventually expired to add insult to injury. People are still unwisely ordering from their site. I still see Macross preorders selling out. I hope they are wise enough to file a claim for refunds before the time runs out. 

Did anyone have any success using any credit that you were given? I had over $200 in credit which I just let expire because I just don't trust them to follow through. It was better to cut my losses than to keep losing more money. Never dealing with them again. 

1 hour ago, stormshadow0621 said:

I just got store credit for two orders I had with them...   In two separate discount codes.   Anyone know if the codes can be combined to one order...  Also, is ferry the only shipping option really available to US?  

Thanks.

They told me you can combine the codes as I had two codes. Ferry just seems to be the more reliable one to me to the US with them. From what I have read here, if you choose a service that would supposedly be faster, the status remains as being processed for a long time. 

I just got the DX VF-1S Hikaru they shipped on October 22nd by surface so there is hope for those that also had stuff shipped to them by surface. I'm still not sure if I want to place an order with them with the $230 credit I still have. I've never bought anything from them other than Macross items. 

On 10/29/2020 at 7:35 PM, ps99042 said:

They only gave me that option for my DX Missile Set.  My DX Kakizaki still shows pre-order payment ok but I never received a in stock notification.

That was the case for me too. I had the DX VF-1S and a set of Super/Strike parts in the same order. I knew they already had the VF-1S in stock because it showed it was in stock on the site even though I never received a notification. The issue was the parts set. In one of my inquiries from early this year, they said they were waiting for the April re-release to fill my order because they didn't have enough when they came out in November or December. I finally gave up on the parts and told them to just give me a damn credit and ship the VF-1S so I can use the credit to try to get something that they actually have in stock than wait forever for another Macross item. 

23 minutes ago, glane21 said:

Where the hell is the live chat option on their site?  I don’t see it. 

Are you logged into their site? If you are, the Live Chat Support box appears on the bottom right of the screen by default. 

I finally got them to ship the DX VF-1S and to issue me a store credit for the Super/Strike parts instead of keeping me hanging on this order which I placed in June of last year.  They cancelled the HMR VF-4 I had on order since October of last year and issued me a credit. I now have three credits totaling $236. Any suggestions on what is safe to order since it seems that Macross items are risky? 

1 hour ago, lavinrac said:

Just got my Missile set from NY .. Took 2 months, but I expected that as a chose ferry. Arrived alive. I am a little hesitant to order from them with all these horror stories. but they did get me my products.

 

 

At this point I'm just hoping to get a credit let alone a response from them so I can use it and be done with them for good. I mean if they can't even fill my Hi Metal VF-4 order, what is the possibility they will fill my DX order?!

1 hour ago, Sandman said:

 I like how NY hasn't contacted anyone about their supplier cancelling all orders. If that is what happened, there should be an email out to all people waiting that they can't fulfill their orders. So i guess they are hanging on to the money hoping people forget about their order. What a bunch of sleezy grifters.

Has there been a survey here to see how many active members have been screwed over by NY? I still have two outstanding orders with them and one isn't even DX-related. I have an HMR VF-4 that they still haven't shipped. The other is for a DX VF-1S and a set of Super/Strike parts.

i wonder if their stock of all Bandai Macross items got affected by their supplier supposedly not being able to fulfill their orders. I'm still waiting on an HMR VF-4 I preordered October last year and was released in February. I submitted a ticket for that order too.

After this debacle, I don't see why anyone would ever want to buy from them again. This is beyond ridiculous. 

43 minutes ago, HG Blows said:

So, is everyone who got a cancellation on their ssp orders the result of existing tickets, or did they just drop it on you out of the blue?  

I'm curious about this too. I sent them an inquiry about my order almost 3 weeks ago and never got any kind of response.  I'm going to try again and see what happens. 

14 hours ago, spacemanoeuvres said:

I don't think anyone from Japan would order a TWE from NY.  It's an exclusive for Japanese customers so anyone in japan would order directly from Bandai.

Ok. I meant the VF-1. It seems like this is still an issue with even the Valkyrie releases. I still haven't heard from them about the preorder that I put in in June of last year for the VF-1S (along with one set of Strike parts). From what I can see in my Order HIstory, it looks like they might have the VF-1S but are waiting for the Strike parts to ship them together since that was one order. If they ever respond, I'm going to see if they can just ship the VF-1S and settle for a credit for the parts even though I'd rather not have to deal with them ever again.

I even ordered a HMR VF-4 in October of last year and still no response. Is this only a problem with Bandai Macross products? Has this been an issue with other retailers like Amiami?

Are they only screwing over international customers? Can any members in Japan confirm this?

3 hours ago, totallyjem said:

I had basically the same situation and resolved it by following the suggested ticket language and paying for UPS shipping. 

What do you mean by the suggested ticket language? So if I do an inquiry for shipping, I can ask them if they can change the shipping to UPS? So I take it they are claiming they still can't ship by EMS? I bought a VF-1S from a seller on eBay and it was shipped by FedEx. Does NY have a FedEx option?

On 8/20/2020 at 10:40 AM, Vertex said:

Well I'm done with NY. Went ahead and placed a claim with PP about 5-6 days ago.  This was my backup to my backup order and its the only pending item with them so I could care less if they respond by cancelling my account. I will not be giving them any future business under any circumstances.

 

 

How long ago did you place your order? I want to do the same but it's been over a year ago that I preordered a VF-1S and Super/Strike part set. 

Ugh! Just came back on to see how this is going. I sent them an inquiry a few days ago but no response. I caved in and bought another VF-1S from eBay since I don't think I will ever get the one I purchased from NY. From the time I purchased it to the day of arrival was only 7 days and this seller is in Japan. NY is full of it. 

5 minutes ago, jeniusornome said:

@sidearmsalpha the short version of the answer to your question is - yes, it has been a common point of conversation in this thread for several months now, and there has been no apparent rhyme or reason as to who gets shipping notifications and when.

Ok, thanks for the heads up. 

Haven't posted anything in years but I wanted to know if anyone else has had trouble getting their order filled for the DX VF-1S from Nippon-Yasan? I put in a pre-order a year ago for it and the Strike Parts for the November release which came and went. When I contacted them in December, I was told that I had to wait for the reissue of the Strike Parts in April. Well, that came and went and I've heard nothing from them. I even ordered the HMR VF-4G in October and I have not received a shipping notification on that either. I sent them inquiries a couple days ago but they haven't responded. I'm starting to worry that I'm going to get screwed on both these orders. 

What doesn't make sense is they're bringing out the DX version but slowing down on the HMRs. I give them credit for putting out large figures like The Monster, Glaug, and Regults but please finish the Destroids and the SDF/DYRL VF-1 line. 

I picked up extra Destroids to support the line hoping that they release the last two. 

Is anyone doing custom HMR side covers for Battroid mode? It bugs me that Bandai would include the part to cover the area around the head but not side covers. 

On 7/24/2018 at 9:45 AM, treatment said:

Hopefully they fix this, too:

 

 

The old Yammie 1/48 had that issue, I think.   The HMR also had it as well, iirc. 

It's like insecure tabbing or something.

The Yammie/Arcadia 1/60v2 don't have that issue, iirc.

 

I'm looking at this and not liking how the black panels behind the hands that rotate out in fighter mode look so small compared to the YAMATO 1/48, which I think was more anime-accurate. I can't tell but do they even have the detail like YAMATO's? That's one of the issues I have with the V2 1/60 which scales back on some of the molded details of the 1/48. Even the HMRs top the V2 1/60 with more molded detail. I hope this Bandai 1/48 has better detail under the back end in GERWALK mode which is another letdown of the V2 1/60.

On 6/2/2018 at 12:45 PM, sidearmsalpha said:

Hi all,

I got one left if anyone wants to trade me for one right. I'm in the US. 

-Angel (sidearmsalpha)

Thanks to Lupe for trading with me. Got the right one now. 

Hi all,

I got one left if anyone wants to trade me for one right. I'm in the US. 

-Angel (sidearmsalpha)

On 5/29/2018 at 5:35 AM, Yang Wen-Li said:

Hello, I'm new to the forum, though I've used it as a resource these past few months to get into Hi-Metal R and DX Chogokin collecting.  When I read people were having this issue I freaked out and checked my sealed VF-1A.  Surely enough I have the exact same error.  Mine look just like this, so I guess that means I have two right leg connectors.  I got mine from Amiami.  I've written them a message to see what they can do.  Has anyone here had luck with Amiami fixing this problem?  I know that I saw someone with this issue had ordered theirs from Amiami.  Furthermore, I'd be up for trading with someone that has the connector I need if Amiami can't fix it easily.  PM me if you are interested in a swap. Such a shame because it's a beautiful figure.  I opened my Elint and it is fine.  Worried about future releases now though.

Hi,

I just pm'ed you about a trade. I got two lefts. 

I had a lady come into my office and her name family name was was Supaporn, true story

Ha ha! An asian girl at work is named Pornphan! No joke!