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About Rein+

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    ARMD Deck Swabber

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  1. sometimes they answer your post (the facebook one) but their answer is always the same with their live chat support "...they will come back to you shortly in your ticket". But they don't actually did it.
  2. Update, did their live chat feature is not available anymore? Or maybe its just me because I bugging them via chat, facebook and twitter everyday.
  3. did that ("post reply on their twitter)" but they're ignoring me. Say, is there anyone of us heard "real" reply (not from their chat support) from N-Y?
  4. even if the transaction is via paypall? suck to be me, the paypall windows for dispute is long closed already.
  5. Can the dispute still available for transaction over a year? I still haven't got my DX VF1 Super Parts from them and it was back in 2019.
  6. Same i got about $400 of un-fulfilled orders, last time they replying my tickets are on december 2020 for the Sword Strike Parts. By january till now all my ticket is being ignored. True, all their number is being directed to voicemail that generally say "please call later". Yeah.. all my chat session always end with "We'll forward your inquiry to main support so they can reach out to you", "NO worries, I have submitted your inquiry. One of our team members will contact you shortly." or "Sadly, I cannot guarantee the timeframe on their response. But rest assured that yo
  7. same with me, and guess what? pay pall coverage is over for that order so we can only hope that when the Japan Post operating again NY will eventually shipping our order.
  8. Ah...with the amount of PO that on hold because japan post stop working i will pass this one, beside i already have one. Good luck everyone.
  9. So anybody here know whats gonna happen to our order when we don't send NY any ticket to change the shipping method? Will they stop sending our order until this mess over?
  10. sending ticket asking about VF4, still got nothing from them.
  11. Me. At first i thought NY trying to get back to me after i cancel some of my order.
  12. just in case tho, take a screenshot of your paid order so you can make a claim with paypall later if they decide to ban you.
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