Same i got about $400 of un-fulfilled orders, last time they replying my tickets are on december 2020 for the Sword Strike Parts. By january till now all my ticket is being ignored.
True, all their number is being directed to voicemail that generally say "please call later".
Yeah.. all my chat session always end with "We'll forward your inquiry to main support so they can reach out to you", "NO worries, I have submitted your inquiry. One of our team members will contact you shortly." or "Sadly, I cannot guarantee the timeframe on their response. But rest assured that yo