Hi Everyone,
I received my VF-1A yesterday, transformed fighter to gerwalk and it was just perfect but when I tried from gerwalk to battroid and was the problem occured.
As in the manual step 01 and 02, push the legs opposite direction to have engine part get deteched from the top part. The right leg got detached ok but when I pushed the left leg, I saw this little piece connecter got broken. (I've attached the photos) So I couldn't detach it because this piece was stuck to the upper side.
So, I stopped and took the photos and sent emails to HLJ for an exchange. Today they sent me a reply that they will contact with Yamato and will send me a replacement parts. I replied back that I don't want the replacement parts instead get it exchaged. But HLJ sent me a reply saying that it will be up to Yamato but their policy is generally to send replacement parts. Is this sound right? I thougth HLJ supposed to have merchandise exchanged when they are defect.
Will it be easy to change the parts myself? Do they include the instruction with the replacement parts?
I never had any problem with my VF-1S even after 6-7 times transformation.
Please give me some advise.