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orindlt

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Posts posted by orindlt

  1. NY shipped my GX-93 Arcadia last week, but it was one of the ones that you didn't have to pre-pay for and I paid a few days before they shipped - so they aren't dead in the way that Chronicle Collectibles are (who took a hefty pre-order payment for a Moya Farscape replica that has vanished into the ether - I have the Chronicle Ent-D which is two grand on pre-order through BBTS where BBTS asked for a down payment of about $500, so it will be interesting to see if BBTS refund that if Chronicle are as dead as their bankruptcy proceedings suggest ). 

  2. While I can't say it hasn't been frustrating, NY has always come through for me in the end. I got my 31As. I've got my super parts and missiles. Wasn't when everyone else got theirs, but they did turn up.  They aren't amiami or HLJ or Manda, but they're not nin-nin ;-). So while I pre-ordered this one at HLJ because that was the first place I found it, I'd have ordered it at NY if that had come up first. 

  3. The trick with NY might be the following - use the following exact phrase as the title of a new ticket:

    "Change shipping method"

    I'd launched a few tickets around the premium VF-0D and hadn't got anywhere, then went back to the email they sent me at one point asking if I wanted to change shipping. Within 10 minutes of using those exact words I had a response. I'm betting they have a filter for those words on incoming tickets. Use them, get routed to a human for immediate assistance. Use your own creative version (I used "upgrade shipping" and "can I use UPS") and didn't get anywhere. Worked for my SSPs and for my 0D.

    Anyway, it may work - but I certainly got a result when I followed their instruction precisely. 

     

     

     

     

  4. I still remember a valk pre-order where almost no one posted that they got one and there was much swearing until a few days later NY posted them at mark up. I've found that subscribing to their email notification about when it is available is useful, you'll either get a notice when it reopens or when it becomes available on release day. 

    I can't imagine what 25 Ozma re-release would be like, but it would probably be so horrific it would open a portal into some sort of hell dimension where karaoke was mandatory and the only selections on the screen were 80's boy bands.

     

  5. Last few pre-orders I've noticed something about amiami. 15 minutes to the second after POs open (and they've shown as sold out) they come back up. And for the last 3 pre-orders that's where I've been able to get my Valks. Just sheparded the 1S through after half an hour. Same with the 29 and the 1/48 before that.

  6. Have 4 sets of SSPs that I ordered through NY using EMS as shipping. After having challenges with getting stuff shipped from the USA to Oz (stuff from BBTS taking 6-8 weeks whereas it used to take 4) lodged a ticket with NY and paid the extra to get it bumped to UPS. Got shipping notice today.

    I know for Oz at least that with there being almost no passenger planes in and out of the country, most of the normal shipping methods involve extraordinary delays as there was a heavy reliance on the cargo holds of passenger planes. 

  7. Hello,

    We wanted to keep you updated with the latest regarding the replacement of your  Macross Zero: SV-51 Gamma D.D.Ivanov Use Final Battle Ver.

    Arcadia still has not given us an exact date for when the replacements will be ready. With that being the case, it looks like it will probably take a bit longer than they originally forecasted. We were expecting them in by the end of this month at the latest, but it is looking like some additional time may be needed.

    As of today, we have reset the timer on your Private Warehouse order containing the item and will continue to monitor the situation. We will let you know the moment we have more information, but we just wanted to keep you in the loop regarding the current status.

    Thank you again for your patience with this and if you have any questions or would like to make some changes, please reply here and we will be happy to help you.

    Sorry about the lack of news, but we hope you have a wonderful week!

    Best regards,

    HobbyLink Japan Customer Service Team

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