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Alan Molina

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Posts posted by Alan Molina

  1. as promised to let you guys know on my dispute with Nim nim games. 40 days after they took my money Paypal granted me a refund on the basis of never received. But they lied to me about refunding me. Nim nim never did . I had to get my money back from paypal as buyer protection

     

    so from my personal opinion and experience, never to buy from NIm Nim Games

     

  2. 30 minutes ago, tekering said:

    The product is still six months from release, listings continue to sell out in minutes (regardless of price), yet they refuse to offer you a refund on your pre-order?  :blink:

    They haven't got a leg to stand on...  I can't fathom why they're even fighting you on this.  :huh:

     

    it was a preoder when i paid for it they charged my paypal for a hikaru at double the price of the roy, not until i got the e-mail confirmation that i contacted them to let the know thats not what i ordered. and to cancel and refund me 

     

    which they are saying they have  but no money yet 

    17 minutes ago, rdrunner said:

    Sorry mate to hear about your continued problems with them.  Are you the one who got the used Hikaru DX VF-1S when you tried to place a PO for Roy's DX?

    That whole thing is both bizarre and frakked up.  I hope you get resolution on this soon one way or another, and I agree with you, never settle for store credit.  Best of luck!

    yep that will be me.. just my luck 

  3. 1 star: Bad
    Updated 26 Jun 2020
     
     

    DO NOT buy from Nin Nin Game!!

    My experience with Nin Nin Game has to be one of the *worst* I've ever had shopping online. Their terms & conditions have been written in an attempt to directly infringe upon consumer rights and their customer services team is setup simply to make you go away:

    1.) DO NOT put any card details into a pre-order! I assumed that like most places, putting my card details in ahead of time would mean it's all ready to be charged once shipped. Instead they took *full payment* five months in advance. "Oops" I thought, I've made a mistake, so contacted them to cancel my order, and get a refund.
    2.) This is where they started LYING to me! Initially they just flat out refused to let me cancel *at all*, citing their terms and conditions of a different part of their website - all written to be as consumer unfriendly as possible.
    3.) After I informed them of the consumer rights protecting my right to cancel, they eventually agreed to cancel my order. *BUT* they would hold my money hostage/steal it - only offering me some store credit. Again, a direct violation of my consumer rights.

    So, the end result is that I've had to issue a chargeback from my bank, and (since they have offices in France) opened a dispute resolution through a European commission. They have shrugged these things off, and don't care... the reason? They seem to get this *ALL THE TIME* judging by a quick Google search, and also other people I now know have gone through the exact same process I have - going through their bank to reclaim money.

    Now, some of the reviews below I'm sure are genuine, as unless you have a problem with this company you'd never know how *AWFUL* their customer service really is. I would STRONGLY ADVISE against using this company though. You have been warned.

  4. oh well looks like im not alone lol  thats one of the latest reviews https://uk.trustpilot.com/review/www.nin-nin-game.com

     

    Do NOT under any circumstance place a…

    Do NOT under any circumstance place a order with this company! All of the positive reviews on here have to be from Nin Nin Game associates or the owner. Their website states that all in stock orders ship out within 2-4 business days. I placed a order 10 days ago and my order still has not shipped.

    Every single time I email them it takes 2 days or so for them to respond with a vague 8 or 10 word sentence. The first time they responded and said that my order would ship out in a couple of days. My order doesn’t get shipped, so I email them again, they now say the order will go out at the beginning of next week. Next week comes, order doesn’t ship out. I email again and they said my order will go out around June 20th.

    I emailed them back and told them that if they don’t ship my order out by June 20th I’m filing a chargeback against them. I wouldn’t have placed a order if it was going to take 2-4 weeks or 2-4 months to ship my items out. The 2-4 day promise is a lie. All of my items said in stock when I placed a order. I ordered 4 different Neo Geo MVS games. (Over $420!) and paid for FedEx 2-3 day delivery. This website does not have the items in stock that you purchase. They try to find the items locally after you pay for your order.

    Beware! They will scam you! They will take your money and give you nothing. FRAUD! Stay far away from this company. I will update this review if they actually ship my order. If not, I’ll be filing a chargeback on June 20th! Buyer beware!!!! Don’t believe the fake positive reviews on here!!

    ***Don’t believe the fake positive reviews on here. 99% of the positive reviews have only 1 review & company that they’ve rated, & its Nin Nin Game. That should be all the evidence you need, to prove that these scammers are leaving fake positive reviews, to try to persuade you into purchasing from them. Little strange that all the members that left a positive review only have rated Nin Nin Game positive and nobody else. No other reviews. Hmmmm. Think about that. Stay far away from these criminals, scammers, thieves. They will take your money and you won’t get your items. Buyer Beware!!***

  5. well 11 days of battle and nin-nin is gone quiet saying is paypal, spoken to paypal and they say nin-nin has not authorised a refund, there for its now been escalated and will take up to 20 days to come to a conclusion

     

    hope you do get your pre-orders with nin-nin but if you dont you wont get your money either 

    need to put a review in trust pilot for them as they are the worst

     

  6. lol Guess nin nin has used all the money we gave them somewhere else already.  they agreed to refund me but currently is under 

    Adjudication reason

    The seller agrees to give a refund in your open claim, which they call the adjudication reason. This says that the seller agrees to provide a refund. Yet, for some reason, paypal cannot grab the refund from the seller. In many instances, the sellers bank account or card does not have enough money to provide a FULL refund. Paypal does not accept partial refunds, only the entire thing. This is what gets the awaiting for seller to respond. The seller would respond with something along the lines of Hi paypal i have enough money to refund the buyer, so take it out of my account now. If the seller does not respond in a certain amount of time, usually a week, then paypal refunds your money themselves. Then, they go to the sellers bank account or card, and reimburses themselves from the seller, regardless of funds. Then you get your refund.

    really ? no money in their account? where is all the money from the inflation of the pre-orders lol

     

     

  7. 1 hour ago, Jade20X said:

    If Nin-Nin cancels an already paid PO that you have with them, is their refund to you only in store credit? I read their FAQ, but it wasn’t clear to me regarding prepaid POs. 

    still in a battle to get my money from nin - nin  with afew hours with Paypal overthe phone. still awaiting nin-nin reply, fingers crossed i do get my money back

  8. any one knows how long a refund takes to be credited back to your paypal?  Nin nin updated their site with order refunded but still nothing in my paypal and they are not replying to me anymore

     

  9. Just now, Kanedas Bike said:

     

    MyKombini can kick rocks. I full paid for two VF-31A's back in the day, they cancelled both of them and then immediately relisted them at a higher price on the DAY of release.

    I haven't done business with them since, nor will I.

    -b.

    Did you get your money back?

     

    im just hopping I get mine from nin-nin but looking at the trust pilot reviews from them 

    wow ! im still surprised we order from them

     

    https://uk.trustpilot.com/review/www.nin-nin-game.com?languages=en&stars=1

     

    shame on us with the old saying of fool me twice 

  10. Ok i did it i went and pre-ordered here

    https://mykombini.com/en/november-2020/19204-dx-chogokin-first-press-limited-edition-vf-1s-valkyrie-roy-focker-special-the-super-dimension-fortress-macross-bandai-spirits-4573102605023.html?search_query=DX+Chogokin+Macross+&results=27

     

    thats 2 pre-orders with them  my roy and my kakizaki.  

     

    tho preoder for kakizaki was  mire  down payment than roy

     

    ----------------------

    update from nin-nin  they said they will refund me and marked it as refund but my paypal still has the charge. fingers crossed they will give me back my £377 

     

    now fingers crossed mykombini will deliver my 2 pre-oders

     

    any one has any expereince with the them ?>

     

     

  11. well thats that  paypla just got back to me saying they wont give me my money back as they dont see anything wrong

     

    and thats it folks nin-nin scamed me of £377 for a used hikaru that if i ever get it will need to sell to get my money back

     

    this is best day of my  life !! 2020 the year that keeps on giving

  12. 45 minutes ago, CzarAlko said:

    Im thinking on cancelling my order at Nin Nin game and just wait for release, that website seems shady

    you cant its all over the place in the internet  do a google cancel  nin nin  and you will see even with paypal they charge you 25% cancelation fee

  13. 1 minute ago, Roi_Fokka said:

    Yeah, I'd be interested in seeing a NIN NIN thread on release day. Really worrying how they kept reopening pre-orders with escalating prices and hearing about other shady practices. 

    Hopefully all us NIN NIN folk will experience smooth transactions but I'm expecting a big R.I.Pineapples... :unsure:

    the pre-order still open there and with their no refund policy only credit voucher they are going to  make so much money and not deliver anything!! just hopping to  get my money back from paypal

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