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Universe1010

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Posts posted by Universe1010

  1. 8 hours ago, mog_kupo said:

    Well, HLJ states an average time frame, why would they contact Fedex?  

     

    I understand your point but I dont think you had a valid reason for disputing the charges 

    My reason was a hundred percent justified. Just because you don't agree with it does not mean I shouldnt do so. If fedex guarantees a delivery time in my home country and they agreed to credit it back I dont see any reason why HLJ cant speak to someone at fedex Japan and get the credit. Fedex cannot credit my credit card because I paid the shipper not the shipping company directly!

  2. 4 hours ago, Sandman said:

    No offense, but the way you talk to people may affect the way people respond to you. I know i don't go out of my way to help people who address me a certain way.

     

    The question is how did he dispute the charges? Did he make a claim through paypal? If so i can see them HLJ banning for that as they have nothing to do with fedex's service. If he simply emailed them then the result seems kinda harsh.

    That being said, i find fedex to be an awful service. I've only ever used them with hlj as my last two private warehouse shipments. Both ended up taking an extra week cause the package sat in their warehouse waiting for me to pay duty charges. The thing is they never called me to pay. They said i did but i know i didn't, i have call history on my phone. When trying to explain to them i pay more for their service so i can get my stuff faster, so why should i continue to pay for their service if it takes as long as a slower/cheaper service; i just get how do i want to pay parroted back to me. Yeah i won't be using them again. It's too bad EMS is now more expensive than fedex. Never had an issue with EMS.

    I emailed HLJ before disputing it through paypal, they just gave me a generic response even after explaining what I wanted. Waited for round two email and same answer so I opened a case through paypal .

  3. 2 hours ago, F360 said:

    This also depends on how late your package arrived from the estimate date, how close it was to christmas, and of course weather delays.  Custom delays will also affect the actual delivery date too.  It also possible that their fedex account does not have guaranteed delivery dates, a little flexibility for the extra discount that can be provided for the lower shipping cost? ;)

    By the way , how late was the package?  

    There was no weather delay atleast I know in Vancouver. just too many packages likely going to different locations from Japan likely.

  4. 7 hours ago, spanner said:

    gee that's a little harsh even for HLJ just for that.. unless you got a little aggressive with your disputing! even cancelling your pre-order! was that a first time dispute or have you raised issues with them previously?

    I wasn't aggressive at all. This was my first dispute. The reason I went with FedEx was their delivery time frame, which they didn't meet. I called fedex locally and said they should have no trouble reversing the charge but I have to let the shipper speak to fedex locally which I did. HLJ flat out refused saying they don't guarantee shipping and when asked to speak to fedex Japan the answer they got is we don't guarantee it either so I was left in a tough spot between the shipping company and hlj and I decided to dispute it. I know it's not the end of the world but that's just terrible service. Infact I've bought many items through them. Either way luckily there is plenty of competition. The worse part is they had the nerve to send me a survey after this and you'd know what I'd have to say.

  5. Well my preorder got cancelled from HLJ and my account suspended because I disputed shipping charges for a prior order on the 31J because fedex didn't deliver on time so I'm on the hunt for a pre-order.

  6. On 12/30/2016 at 6:02 AM, sh9000 said:

    IMG_2088.JPG

    Borrowed pic from jenius.  There are three connector pieces for the stand.  The top one is for Fighter, the middle one is for Battroid, and the bottom one is for Gerwalk.  Use the middle piece to connect to a rod or display stand port and then to the leg bar/connector of the Battroid.  The Battroid will be like it is carried on a small tray.  Hope that helps.

    Thanks. The battaroid connector with my dyrl hikaru and fast pack is useless until you want them straight up . He was too top heavy .I had to use the holder that came with the plus which was much better to be honest. the other two holes in the front i used for the regult which was quite heavy for the stand too. The base should have been more heavier build to accommodate for so many figures.

  7. On 2016-12-01 at 7:19 PM, sh9000 said:

    gallery_21587_791_123348.jpg

    Can you please explain or show pictures how you attached the connections. I can't seem to get it on the stage plus 

  8. You would be surprised at how futile that is.

    I do it all the time with keywords . I have no issue in finding what I need.

    punch it in and try it e.g : Jenius site:macrossworld.com

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