SIAQ

On 4/24/2021 at 5:53 PM, SUPERULTRAROBORIDER said:

No. I might just wait and deal with it when it's time to ship it.

I contacted them and they said they’ll use DHL for US orders.  

On 4/22/2021 at 4:23 PM, SUPERULTRAROBORIDER said:

Ordering from luna park was too easy. That makes me anxious. Lol

Did you contact the store if they’ll ship your order by DHL?

31 minutes ago, jvmacross said:

https://sp.tamashii.jp/item_character/macross_series/

Still available at 6 per order!  

Anyone remember what the limit was for the Roy VF-1S?

How do you buy straight from that website?

14 minutes ago, sqidd said:

Assuming they have enough units to fill the orders they're taking.

Have they ever fraked up pre-orders before?

2 hours ago, SaitouSad said:

 

I've already tried this sometime back. My bank said it was too long ago for them to do anything.

Are you located in the US?  Mine got refunded even if the transaction was already more than a year old.

On 12/17/2020 at 8:05 PM, SaitouSad said:

I guess I'm pretty screwed now. Payment is now over a year ago, and despite being offered to upgrade to EMS, and topping up to do so, they have not even bothered to ship my stuff out at all.

How responsive are they if I file a refund ticket? Because they have been relatively slow to non responsive to tickets so far, and the chat support is just useless at this point.

File a chargeback with your CC asap.

Looking to buy the Yamato Macross Ghost QF-2200D-B.  New or used is okay as long as the accessories are complete and in good condition.  DM me if you have one for sale.  Thanks.

On 10/15/2020 at 2:46 AM, Jumbo said:

my case use VISA 
Is it possible to do anything?

Call your credit card company and tell them you want to dispute the charges.  My credit card company refunded my two payments and NY changed the two status of my orders to “payment dispute - chargeback “. 

2 hours ago, SpaceCowboy said:

Started asking NY around July when I could expect it (was giving them time because of Covid).  They never responded.  In September I contacted my bank.  My bank wanted to know the "expected delivery" not the "release", and I stupidly said "I dunno, a few weeks after release?" at which point that gave them all they needed to shut it down.

So proTip - if you contest with your bank and they ask when the expected delivery is, if NY has not given you a time estimate, tell the bank sometime in the last 30-90 days, otherwise you will be outside their window.

Basically, the system is set up to protect scammers like NY.

I also filed a dispute last month and told my credit card company the toy was supposed to be shipped by May.  Fingers crossed.

33 minutes ago, SpaceCowboy said:

I was just told by my bank that the time period between when NY expected delivery and when I've opened a dispute is too long, so I guess they get to keep my money or maybe in 2024 or something like that they can find a second hand one on Ebay to send me.

Seriously, don't deal with these scalpers.  They aren't worth the effort.

When did you order the toy and when did you filed the dispute with your bank?

9 hours ago, Draykov said:

I opened a new ticket with NY after I learned of my cancelled orders and store credit "refund" - basically to tell them "no merch, no money...that's my policy."    Today, I noted that the ticket was closed/marked "resolved" presumably with no attempt to contact me or explain the situation.  Nothing in my email inbox, nothing in their ticketing system to explain anything.  Just "F this guy, we got his money" seemed to be the attitude.  So, I attempted to open a dispute with PayPal on two transactions/orders.  Both disputes were over 180 days old (Feb. 25 and Mar. 2 were the pre-order dates).  I assume that's why both disputes were summarily dismissed by PayPal.  So, with that, I've gone to my credit card company to dispute the two charges there.  Both cases are pending, but the status for the two orders with NY that formerly read "refund" now read "Dispute - Chargeback."   

Mine were ordered last year of June so I'm just hoping my credit card company will still accept my dispute even if the transactions were already more than a year old.

Has anyone successfully got a refund from their credit card company after making a dispute?  I have also filed a dispute with my credit card company as well and they're going to investigate it.  I ordered 4x of the SSP(2 separate orders) and they're going to ship 2x(status preparation in progress) and give me a store credit for the other 2x.  I told my credit card company to dispute both orders as I doubt they will ship the first 2x SSP.

On 7/23/2020 at 9:02 PM, Slave IV said:

Everyone talking about SSP from NY...anyone get their second run Missile sets from them yet? I ordered one of each as backup from NY and I’m not worried about getting them but just curious. 

Did you contact NY of your SSP order?  I contacted them to downgrade the shipping to Ferry so that they can ship my order and be on it's way but then they said they still can't ship it out because they didn't receive all of their SSP stocks.

12 hours ago, Berkut said:

Hrmm.. I wonder if its just best to return my Amiami one and take a chance to order from HLJ if they do get it in stock...currently Amiami hasnt replied back to me after I asked if they can work it out with Arcadia to get replacement parts or a non-defective item later.

Amiami took my order back and they will also refund the return shipping cost.

Do you need to create a new Amazon japanese account to order the toy if you’re from the US?

Bump

Wanted to buy Yamato Ghost either QF-2200D A or B.  New or used, box or without box is okay as long as the accessories are complete in good condition and no broken parts.  PM me if you have one for sale.  Thanks!

Looking to buy VF-31F super parts.  New or used is okay as long as its complete and in good condition.  PM me if you have one for sale.  Thanks.

Thank to @dur for the great transaction.

For sale Arcadia 1/60 scale VF-4G.  All are new in the box and are never opened.  The boxes might have wear from storage but were never taken out of the brown box since I got them few years ago from HLJ.  I have 10 quantities.  Price is $400 each including shipping and Paypal fees anywhere in the US.  I will ship the toy either via USPS Priority Mail with insurance or UPS Ground with insurance whichever is cheaper.  PM me if you're interested. Thanks.

32 minutes ago, funkymonkeyjavajunky said:

Would folks mind posting their order number and day they ordered (when you receive a shipment in process notification) so we can keep tabs on NY's progress in filling orders?

Here’s mine.

Don’t lose hope guys.  I was about to file a dispute with PayPal but decided to wait for it and trusted that NY will deliver.

Finally mine’s in preparation for shipment.  

11 hours ago, Guyffon said:

That is really good news, Just wondering what happened to who ordered multiple units on the 6th, did they get a notice?

Ordered one on the 6th and still no updates from NY.

PM me if you have some spare for sale with your prices.  New condition or used condition is okay as long as there's no broken parts.  Thanks.