well i think the problem was that usps probably man-handled the box and that was the cause. but what contributed to the problem was the styrofoam corners that were used in the box, it didnt provide enough cushion from any type of pressure on the sides of the box. if popcorn or bubble-wrap had been used to cushion the toy from all sides(ala BBTS), the box would have been far more resiliant to this type of pressure. as a result with any squeezing of the sides of the box, or more specifically the corners, this pressure was directly applied to the toy box as well. and i got a big crease on the back of the box from the bowing as a result of this pressure. ill try to post a pic of the dammage. its not the worst ive recieved but this kind of stuff really irks me. i guess my chioce of words werent the best.. i just find that solid styrofoam doesnt protect the box as well as one would think.
kevin you were extremely polite on the phone and i didnt want to make a stink, but i will send you an e-mail and pictures of the dammage. the toy hasnt been opened so its still sealed.