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Hi, Sharing my experience with Nippon yassan. Ive been collecting valks and since the bandai frontier valks have been scarce, i bought a few from this company. Prices are high, but you get the preorder. I think most on this forum know that. $200-300 for a frontier valk. I also bought a figma guts band of the hawk from them back in april, and the griffith from the berserk cartoon. Guts leg came off the instant the clam shell was opened. Its a ball peg, so i popped it back on, but it kept coming off. It wont stand without the stand. Other figmas, like the griffith have really good joints. These cost about $80 each. I opened a complaint ticket with ny. They said theyd contact the manufacturer for parts. They said it was an old item, and cant get replacements parts. Ny had the item in stock, a few left. But they didnt offer to exchange nor refund. I asked for a partial refund. They ignored me, kept the ticket open. Its been a few months, so i contacted paypal to open a dispute. Paypal suggested requesting a refund or partial refund. I requested $15. First thing ny emails me my order is cancelled. I try to login, account does not exist!? It appears they cancelled my account over their defective merchandise and a request for partial refund of $15?! They havent responded, but that is pretty bad customer service. What can i do? Have others had this bad service? At least it wasnt on the yf 29 or 25, which were more expensive. Thanks

Hi Everyone, Just wanted to know if those who order from HLJ are having issues with their paypal payment system. I got a payment request from HLJ, but when I tried using the credit card option (I have done this many times in the past), it’s not accepting any of my Visa cards. I get an error message, “The card you entered cannot be used for this payment. Please enter a different credit card number”. I have been using my same visa cards from my previous orders and it worked fine before this happened. I tried this on different browsers, different computers, disabling SSL 3.0, etc… and I still get the same message. I contacted HLJ and I got an auto reply email that states that this is a payplay issue with this link. https://www.paypal-community.com/t5/PayPal-Forward/PayPal-Response-to-SSL-3-0-Vulnerability-aka-POODLE/ba-p/891829 So my question is, Are you guys see this issue? If so, how are you guys able to pay HLJ? Thanks in advance!