General Rasp Posted July 16, 2019 Share Posted July 16, 2019 Hi, I am looking for some help getting a replacement piece for my Metal Build Proto Astrea. The piece that I am missing an armor panel for the back of the right calf. I have double checked the box and packaging, but have not found the part. I have contacted the retailer regarding my problem but their costumer service has not been helpful. So I am reaching out to you for some help. I live in the United States and have no direct way to contact Bandai. If someone is in an area were they can request replacement parts for P-Bandai items and in a position to help I would greatly appreciate it. I will gladly pay any service fee, shipping fee and compensate you for your time. Thank you for reading my post. Quote Link to comment Share on other sites More sharing options...
General Rasp Posted July 19, 2019 Author Share Posted July 19, 2019 Hi guys, so after emailing a number of proxies and doing some looking on the internet I am still looking for some help. Bandai has a support site that you can email them. The catch is you need an address in Japan to fill out their "contact us" form. So I am reaching out to any member located in Japan, if you are able and have the time to submit a ticket through the site below I would be very grateful. Of course I was pay for any fee, shipping and compensate you for your time. https://support.bandaispirits.co.jp/s/ I can send you the purchase information and a typed summary of the problem. Thank you in advance if anyone can help. Quote Link to comment Share on other sites More sharing options...
Sanity is Optional Posted July 19, 2019 Share Posted July 19, 2019 Have you thought about setting up a Tenso address? Quote Link to comment Share on other sites More sharing options...
General Rasp Posted July 19, 2019 Author Share Posted July 19, 2019 27 minutes ago, Sanity is Optional said: Have you thought about setting up a Tenso address? Nope, didn't know something like that existed. I am looking into it. Quote Link to comment Share on other sites More sharing options...
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