Darth Mingus Posted June 12, 2020 Share Posted June 12, 2020 1 minute ago, wm cheng said: Well, EMS to Canada took over 1.5 months from Mandarake for my YF-19 but no Customs & Duties. DHL however I was just dinged both a Processing Fee AND a Transaction Fee on top of the Government Duties and Taxes which ended up paying more to DHL than the government. Never had Customs & Duties when I ordered EMS, only through couriers. I feel for you. DHL and UPS are terrible. I pay way more for their "service" than I do in taxes. The only time I do not pay for taxes using DHL is via Amazon Japan. I can't wait until EMS/SAL resumes. Quote Link to comment Share on other sites More sharing options...
Paco Grande Posted June 12, 2020 Share Posted June 12, 2020 (edited) DHL is great through Amazon Japan. It's 1200-1600 Yen for the stuff I usually buy and 2 day delivery even during a pandemic. No extra fees when it gets to Canada because Amazon charges those fees up front. And for the last 6 months or more I've been getting 100% refunds for my Canadian taxes from AJ around a month after delivery. So I'm currently not paying any taxes or duty for AJ purchases. But the cheap DHL shipping is because Amazon makes insane deals with all the parcel carriers that is so low it's actually hurting USPS and other companies. For other stores using DHL they don't have those awesome rate deals in place like Amazon so it costs a lot more. And I wish Mandarake would tell you up front what the DHL shipping cost is. They only tell you after you purchase. Whether or not you pay taxes using EMS, SAL etc. is based on whether or not the store is willing to mark down the price on your parcel and luck. If the border officers are really busy they may push your parcel through. Also I find if the price is listed in Yen they often don't bother. But I believe they are working on a system that will ding every single parcel so eventually we are screwed. Anyway that Bandai YF-19 set looks amazing and I really want to get it before the 21 comes out. Edited June 12, 2020 by Paco Grande Quote Link to comment Share on other sites More sharing options...
Mommar Posted June 13, 2020 Share Posted June 13, 2020 10 hours ago, wm cheng said: Well, EMS to Canada took over 1.5 months from Mandarake for my YF-19 but no Customs & Duties. DHL however I was just dinged both a Processing Fee AND a Transaction Fee on top of the Government Duties and Taxes which ended up paying more to DHL than the government. Never had Customs & Duties when I ordered EMS, only through couriers. This is not a DHL problem. Quote Link to comment Share on other sites More sharing options...
borgified Posted June 13, 2020 Share Posted June 13, 2020 Back up here @wm cheng... What @Mommar said is correct: It's not a DHL problem. As you all know, I'm in Vancouver, B.C. and I still get dinged regardless of using DHL, EMS or SAL. From Manda: Customs Fee on the DX YF-19 Full Set for $48 CND and just recently for the DX VF-1a Max for $41.15 CND (both via EMS). Got dinged with $25 CND for the HMR Monster and the HMR VF-2ss Silvie for also $23 CND (both via SAL). Banpresto Spirits Kuji: Sheryl in Blue Robe = Paid $25 CND in Custom fees via EMS From Amiami: Customs Fee on a Macross related item for $25 CND via DHL (can't remember what it is). Have not got tagged from Jungle so far as have dealt with them roughly 5/6 times in total. All packages will get scanned at Customs regardless of what shipping method. Full amount of the item must be declared at the top of the package. It's up to the buyer to disclose the full amount or devalue it to get by Customs with no issues. It all depends if you get tagged or not for Custom Fees and how they label the package. When I order either Macross or Official Masterpiece TFs from Amazon.jp, they send the packages to my doorstep by DHL and the fees are totaled onto the s+h cost. A month later, I get the rebate for shipping on my CC statement. Quote Link to comment Share on other sites More sharing options...
wm cheng Posted June 13, 2020 Share Posted June 13, 2020 I guess I've been just lucky then since I haven't had any customs or duties on anything that has been sent to me via EMS for the last 3-4yrs (including the YF-19 I just received). I got dinged with EMS maybe 4yrs ago once but then nothing before that for a few years. I do however get dinged consistently 100% when it comes through via DHL, FedEx or Purolator. Most recently, I got a SSP delivered and that cost me $33.37 from DHL. The actual customs & taxes were only $14.72, (which is probably what I would have paid via post) but DHL tacked on a processing fee of $12.71 AND a transaction fee of $5.93. So $18.64 went to DHL is what I meant which didn't sit right with me. Quote Link to comment Share on other sites More sharing options...
Darth Mingus Posted June 13, 2020 Share Posted June 13, 2020 9 hours ago, wm cheng said: So $18.64 went to DHL is what I meant which didn't sit right with me. With DHL, they purposely go through their shipments and process the taxes on behalf of CBSA, and then they charge you for the service. With EMS via Canada Post, they let CBSA decide whether to charge taxes or not. I think I have paid taxes maybe 2 time in the last 10 years with Canada Post. Given that Amazon pays this upfront and refunds me when I ship with them via DHL, I would not be surprised if DHL charges us upfront and pockets the taxes if CBSA decides not to charge taxes given how infrequently packages are actually taxed. Also, I have had full value declarations on packages from AmiAmi, HLJ, etc that were not taxed. The only difference I can see if if they mark the contents as Toys vs. Collectables. I never get ding'd for Toys, but usually do for collectables. Quote Link to comment Share on other sites More sharing options...
wm cheng Posted June 13, 2020 Share Posted June 13, 2020 Yes I agree, I'm sure DHL or couriers pocket the taxes when they are not charged as I got a DHL invoice but not the Canada Customs Invoice (which I get about 1-2 items for every 5-8 courier charges) which is still way more than when I get caught with EMS/Canada Post (which always returns me a Canada Customs invoice when caught). Yes my packages are always declared full value but I never thought to look at the declaration between collectibles and toys (I think they always say toys/models no battery). Quote Link to comment Share on other sites More sharing options...
aurance Posted June 15, 2020 Share Posted June 15, 2020 Sorry this has been asked before, but how stiff are the wings on this thing? Do they hold their position well? Quote Link to comment Share on other sites More sharing options...
Archer Posted June 15, 2020 Share Posted June 15, 2020 5 hours ago, aurance said: Sorry this has been asked before, but how stiff are the wings on this thing? Do they hold their position well? My understanding is that they hold their position well without any armaments, but will wiggle out of place if you woosh it around with a full payload attached. However, it appears to be far far better than Arcadia's attempt at the high speed mode. Quote Link to comment Share on other sites More sharing options...
Archer Posted June 24, 2020 Share Posted June 24, 2020 Well, still no news from NY. Low-key regretting this purchase at this point, wonder if I can get my money back somehow. It's an in stock product.... Quote Link to comment Share on other sites More sharing options...
recon Posted June 24, 2020 Share Posted June 24, 2020 Anyone here hope to see bandai to do up more paint schemes for the YF-19 for e.g. YF-19A Excalibur or YF-19 SuperNova? Quote Link to comment Share on other sites More sharing options...
seti88 Posted June 24, 2020 Author Share Posted June 24, 2020 I thk bandai would more likely go down the vf-19 route since there was a 1/60 fire valk prototype teased at one of the tamashii events of old..so not exactly a yf-19 repaint I thk.. Quote Link to comment Share on other sites More sharing options...
Lolicon Posted June 24, 2020 Share Posted June 24, 2020 Comparing the YF-19 and VF-19 is like comparing the YF-30 and VF-31. Same overall design, but will require 100% new parts. From a production standpoint, it's a completely new and different toy. Quote Link to comment Share on other sites More sharing options...
seti88 Posted June 24, 2020 Author Share Posted June 24, 2020 Not to mention the fire valk is more identifiable as a hero valk too. As much as I would like bandai to do other yf-19 schemes, I don’t think bandai will, and would probably move on from the yf-19.. Quote Link to comment Share on other sites More sharing options...
sh9000 Posted June 24, 2020 Share Posted June 24, 2020 I can’t wait to get my spare YF-19 back and do some poses. Quote Link to comment Share on other sites More sharing options...
borgified Posted July 4, 2020 Share Posted July 4, 2020 I'm going to post this here and this might be the lowest that I've seen it go for. DX YF-19 Full Set for grabs at 23k yen (opened, used, box heavily damaged). See pics if interested. https://order.mandarake.co.jp/order/detailPage/item?itemCode=1142398321&ref=list&dispCount=240&keyword=yf-19&lang=en Quote Link to comment Share on other sites More sharing options...
myk Posted July 4, 2020 Share Posted July 4, 2020 1 hour ago, borgified said: I'm going to post this here and this might be the lowest that I've seen it go for. DX YF-19 Full Set for grabs at 23k yen (opened, used, box heavily damaged). See pics if interested. https://order.mandarake.co.jp/order/detailPage/item?itemCode=1142398321&ref=list&dispCount=240&keyword=yf-19&lang=en I haven't been variable fighter shopping since 2007. What differences are there between the yamato '19 and the bandai? Quote Link to comment Share on other sites More sharing options...
Sanity is Optional Posted July 4, 2020 Share Posted July 4, 2020 3 minutes ago, myk said: I haven't been variable fighter shopping since 2007. What differences are there between the yamato '19 and the bandai? Going to be honest, the Yamato looks like crap in fighter mode. The Arcadia is just about anime accurate in fighter mode, and pretty good in Gerwalk/Battroid. The Bandai has lots of excess tampo and markings everywhere, is good in all 3 modes, but is best in Battroid. Also has good articulation and lots of extras. In short, if you want a good YF-19 it's a choice between Arcadia and Bandai, while Yamato sits and cries in a corner. Quote Link to comment Share on other sites More sharing options...
Sandman Posted July 4, 2020 Share Posted July 4, 2020 On 6/12/2020 at 9:45 PM, wm cheng said: I guess I've been just lucky then since I haven't had any customs or duties on anything that has been sent to me via EMS for the last 3-4yrs (including the YF-19 I just received). I got dinged with EMS maybe 4yrs ago once but then nothing before that for a few years. I do however get dinged consistently 100% when it comes through via DHL, FedEx or Purolator. Most recently, I got a SSP delivered and that cost me $33.37 from DHL. The actual customs & taxes were only $14.72, (which is probably what I would have paid via post) but DHL tacked on a processing fee of $12.71 AND a transaction fee of $5.93. So $18.64 went to DHL is what I meant which didn't sit right with me. This is been my experience as well. I live in western Canada. I recently had two shipments which i chose Fedex and DHL because they were actually cheaper than EMS. I got greedy on the quicker shipping times but i ended up getting fined customs $48 for each. I had to call them to pay by credit card too. Cost me an extra day or two thus eliminating the shipping time advantage. Never again. EMS all the way. Quote Link to comment Share on other sites More sharing options...
Alessio Posted July 4, 2020 Share Posted July 4, 2020 Had similar experience... bought a sv-262 on Mandarake.. via DHL (only available forwarder).. when arrived in Italy, i've been asked to pay 77euro (abt. 90 USD)! ... i'm still crying.... Quote Link to comment Share on other sites More sharing options...
Archer Posted July 6, 2020 Share Posted July 6, 2020 Somewhat worried about NY liquidity. I requested a cancellation for my YF-19 about a week ago, which they accepted. However, my refund is yet to be processed and all I get from customer service is "within the next week" which amounts to soon™ in my experience. I appreciate their willingness to cancel, but am worried about their future viability if they're struggling to return $300. Quote Link to comment Share on other sites More sharing options...
jenius Posted July 6, 2020 Share Posted July 6, 2020 15 minutes ago, Archer said: Somewhat worried about NY liquidity. I requested a cancellation for my YF-19 about a week ago, which they accepted. However, my refund is yet to be processed and all I get from customer service is "within the next week" which amounts to soon™ in my experience. I appreciate their willingness to cancel, but am worried about their future viability if they're struggling to return $300. This has been precisely my concern with them, especially when they pulled the "we need your funds now" on the delayed Arcadia VF-0D toy. My sensitivity toward a store's customer service becomes heightened when they demand up front payment, like they do on more and more toys, and then fail to deliver after the toy has been out FOR MONTHS. Something fishy is going on over there. I'm 100% done doing business with them once my remaining orders come through, or they go out of business, whichever comes first. Quote Link to comment Share on other sites More sharing options...
Sandman Posted July 6, 2020 Share Posted July 6, 2020 5 hours ago, jenius said: This has been precisely my concern with them, especially when they pulled the "we need your funds now" on the delayed Arcadia VF-0D toy. My sensitivity toward a store's customer service becomes heightened when they demand up front payment, like they do on more and more toys, and then fail to deliver after the toy has been out FOR MONTHS. Something fishy is going on over there. I'm 100% done doing business with them once my remaining orders come through, or they go out of business, whichever comes first. The 0D is my last item from them. It feels good to be free. Over the last 10 years I’ve Always had over 2 pages of active orders consistently. This is the result of bad customer service. Quote Link to comment Share on other sites More sharing options...
kkx Posted July 6, 2020 Share Posted July 6, 2020 6 hours ago, Archer said: Somewhat worried about NY liquidity. I requested a cancellation for my YF-19 about a week ago, which they accepted. However, my refund is yet to be processed and all I get from customer service is "within the next week" which amounts to soon™ in my experience. I appreciate their willingness to cancel, but am worried about their future viability if they're struggling to return $300. From experience (I think I have cancelled 3 times with them), they always take a few days to process my refund. Not sure if it is due to lake of fund or just slow processing of the task. Quote Link to comment Share on other sites More sharing options...
Archer Posted July 6, 2020 Share Posted July 6, 2020 Thanks for the info everyone! Ultimately got my refund tonight, shortly after posting my prior comment. Can't complain anymore Quote Link to comment Share on other sites More sharing options...
sqidd Posted July 6, 2020 Share Posted July 6, 2020 (edited) 52 minutes ago, Archer said: Thanks for the info everyone! Ultimately got my refund tonight, shortly after posting my prior comment. Can't complain anymore Oh, you can absolutely complain about NY. Edited July 6, 2020 by sqidd Quote Link to comment Share on other sites More sharing options...
TrickyCustomer Posted July 6, 2020 Share Posted July 6, 2020 NY's customer service system is by far the worst i have ever come across. At least nin nin tries to solve the issue instead of fobbing you off with a ticket. Useless. Quote Link to comment Share on other sites More sharing options...
Slave IV Posted July 6, 2020 Share Posted July 6, 2020 9 hours ago, TrickyCustomer said: NY's customer service system is by far the worst i have ever come across. At least nin nin tries to solve the issue instead of fobbing you off with a ticket. Useless. FWIW, the one time I ordered from nin-nin, they didn't deliver. I waited several months before I asked them about it and they never responded. I brought it up with PayPal and they never responded to PayPal. I got my money back and never heard a single peep from them throughout the entire process. Quote Link to comment Share on other sites More sharing options...
TrickyCustomer Posted July 6, 2020 Share Posted July 6, 2020 13 minutes ago, Slave IV said: FWIW, the one time I ordered from nin-nin, they didn't deliver. I waited several months before I asked them about it and they never responded. I brought it up with PayPal and they never responded to PayPal. I got my money back and never heard a single peep from them throughout the entire process. That's strange as i usually get a response on the day or the next day at the very least. Perhaps they were a bit slack whenever that happened? I have never really had any issue with them, and i have bought a fair bit off them in the past. Quote Link to comment Share on other sites More sharing options...
Slave IV Posted July 6, 2020 Share Posted July 6, 2020 1 hour ago, TrickyCustomer said: That's strange as i usually get a response on the day or the next day at the very least. Perhaps they were a bit slack whenever that happened? I have never really had any issue with them, and i have bought a fair bit off them in the past. Good to know. I haven't used them since but I may give them another shot during preorder madness if I can't get something through my regular means. Worst case scenario, same thing happens and I get my money back again. Quote Link to comment Share on other sites More sharing options...
rdrunner Posted July 7, 2020 Share Posted July 7, 2020 20 hours ago, Archer said: Thanks for the info everyone! Ultimately got my refund tonight, shortly after posting my prior comment. Can't complain anymore Good for you! Is it sheer coincidence or does NY track our comments here?? Is that why they have decided to ignore me? Quote Link to comment Share on other sites More sharing options...
sh9000 Posted July 7, 2020 Share Posted July 7, 2020 13 hours ago, rdrunner said: Is it sheer coincidence or does NY track our comments here?? Is that why they have decided to ignore me? They are aware of this forum. Quote Link to comment Share on other sites More sharing options...
Kanedas Bike Posted July 7, 2020 Share Posted July 7, 2020 17 minutes ago, sh9000 said: They are aware of this forum. Good to know! I also remember the days that HLJ was around these parts. I'd love to bend their ear about their ridiculous checkout process. Hopefully N-Y see that they have supporters of their store, that they have folks that want to support their store, but won't or are tentative because of new or past issues. The ask would be that for items that are within their control, to make changes to keep earning business. -b. Quote Link to comment Share on other sites More sharing options...
TacticalNuclearPenguin Posted July 9, 2020 Share Posted July 9, 2020 Hoping for some help here. Transformed my DX YF-19 the other day, and after I was done I noticed a small piece had popped and landed on the carpet. I've been trying to figure out where it came from. Hoping someone recognizes it so I can install it back where it belongs. Thanks! Quote Link to comment Share on other sites More sharing options...
Paco Grande Posted July 9, 2020 Share Posted July 9, 2020 24 minutes ago, TacticalNuclearPenguin said: Hoping for some help here. Transformed my DX YF-19 the other day, and after I was done I noticed a small piece had popped and landed on the carpet. I've been trying to figure out where it came from. Hoping someone recognizes it so I can install it back where it belongs. Thanks! I don't own the figure yet but that looks like a screw cover. Have you checked to see if there's a screw covered on one side of the figure but not the other? Quote Link to comment Share on other sites More sharing options...
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