chingu77

2 hours ago, Slave IV said:

It’s absolutely the people handling the shipping that are causing the damage. Shops can pack as well as they reasonably can but it’s not gonna matter when the shipping company just tosses them around and let’s them get crushed. 

The cardboard box my VF-1J came in was pristine and heavy duty

On 5/27/2023 at 4:18 PM, rematron said:

Mine arrived today.  Ordered from KAPPA HOBBY. 

I got mine from Kappa today too😃.. I notice the plastic is not as good as the WWM version IMO.

7 hours ago, sh9000 said:

@Anasazi37 and @chingu77 if you don't mind I'd like repost the descriptions and pics of the items in this thread to help people be more informed of the different stores and how items arrive.

https://www.macrossworld.com/mwf/topic/49497-general-discussion-of-stores-store-policies-and-practices-shipping-and-handling-and-types-of-packaging/page/2/#comments

 

I don't mind at all.

Hobby genki have it again!

HI-METAL R VF-1A VALKYRIE (MAXIMILIAN JENIUS USE) Macross (hobby-genki.com)

4 minutes ago, Anasazi37 said:

AE also does a good job with packing, which actually helped recently. DHL massively screwed up when shipping my VF-25F Super. Big gash alone one side of the box which cut through the double wall of cardboard and the bubble wrap. Since the box was no longer rigid, it got crushed on that side and in turn crushed the box for the VF-25F. I'm still pretty upset about it. AE instructed me to file a claim with DHL, DHL said AE had to file the claim because they sent the package. Went round and round a few times with both of them and AE finally said that they would file a claim. Still waiting to hear the outcome, but I will say that they've been responsive to my emails. First time I've had an issue like this with them. If they had packed the valk with less care, which most stores do, it would have been completely trashed.

holy crap.. sorry to see that happen, hope your claim works out,, mine's currently in transit now from KappaH... crossing fingers😣

2 hours ago, sh9000 said:

It means that you plan on opening the toy package and not keep it MISB.

😁.. thanks.

1 hour ago, no3Ljm said:

Sorry to see that happened. Is that due to less padding inside? And how was the shipping box? Is this due to how the shipping box got mishandled or the actual product box has already dents?

1 hour ago, sh9000 said:

Sorry about your item @chingu77.  I think it's a rare case though.  Hobby Genki is one of the few stores that individually bubble wrap items in the order being shipped and then ships in strong boxes.  The condition of the toy packaging arrives without damage.  Hopefully yours will be an opener so that it might be less of an issue.

HMR TV VF-1S with TV colored armor.  I like both colored versions of armor on the VF-1S.

Their actually my go to store.. pkg is consistent on this order, bubble wrapped and secure outer packaging. I got an alert from them last week item was available and got lucky to pick one up.. I wonder if it was a return.. the tape seal on the box are double/retaped (not clean) looks like may be opened before... what is "an opener?"  

Hobby Genki..

16 hours ago, sh9000 said:

Order processing at Hobby Genki.

I got one😁

On 1/15/2023 at 6:29 PM, no3Ljm said:

Moderoid VOLTRON Announced.

 

 

 

18 hours ago, no3Ljm said:

Thanks for sharing. I have a feeling that it's a case of confusion between orders. In this last post you shared it's mostly straight-forward. No issues whatsoever. Maybe the worker got confused between messages or requests? I assumed the last message was making shipping quotes on all of the items, correct? So hopefully it gets sorted out soon. Good luck.

Thanks, yeah I think there was confusion.. they didn't respond after a week and the first message I received was about a cancellation.. 😅

11 minutes ago, no3Ljm said:

I'm not sure how Hobby Genki Private Warehouse works. But based on what you posted, maybe some miscommunication or misunderstanding happened between the dates of 02/12 and 02/13?

The way I understand how Private Warehouse works (for example HLJ's), is that you put all of your available items (basically by checking the checkboxes of the items) to get a shipping estimate. Is that how Hobby Genki works as well or you have to inform them thru chat/messages/email manually?

 

this is my first time using pvt warehouse with hobby genki, its not very clear... each individual invoice uses a drop down menu messaging system to make requests for that item(s) specifically. I sent a msg (2/8) last week for combined ship through another item (MZXHTJTFK) as you can see in the attached, there was no response so I copy paste the same msg individaully for the remaining warehouse items IVKCJTRUW, MVEQQZENR, GDZLPWJPB.

Anybody here have trouble with pvt warehouse shipment at hobby genki?  I believe there asking me to cancel/refund my Devise Exia order -5%.. I don't think it's lack of inventory since their still selling onsite currently. 

13 hours ago, no3Ljm said:

 

 

 

 

 

 

 

 

 

 

 

 

Is this just a re-release?

On 9/25/2022 at 3:39 PM, no3Ljm said:

Looks like WING ZERO Noble Color Ver. is mostly matte finish.

I think the original looks much better here although I prefer matte in general. 

Here is the shipment from Luna Park..

I got my MB Hi-NU today in mail from Luna Park but with damaged package.. they put slabs of cardboard together with tape for shipping box and it got squished during transit 😩.. it's worse than ebay packaging.. I'll post some photos tonight

3 hours ago, no3Ljm said:

I see. Please do let us know how this one goes esp knowing that you didn't have no issues on your previous orders with them.

I only ordered with them once for the DX VF-25 World Wide Anniversary.. I was so pumped to finally get one and in MATTE !! well you know emotions took over and then I just go to autopilot 😁

12 hours ago, no3Ljm said:

Any specific store in mind?

I got mine from HLJ last month.

Luna Park.. I sent an email last night and this morning there telling me it has just shipped and provided trk#🤷‍♂️ .. I ordered once before from them and had no issue so went ahead with this order but probably will be my last time with them

I am in U.S. btw

Anyone still waiting for MB Hi-NU shipment?

pre-orders are going for 229 usd.. 😓

I see.. checking the Hayate thread now,, thanks!

Any body with their VF-31AX mirage left gun pod drooping down below the wing in fighter mode? even the little flap that cover the hand when tucked in the wing doesn't seem to want to close flush.. kind of bummed as it's my first Delta figure.. 🤔

On 5/3/2022 at 5:56 PM, 68whiskey said:

Super glad I bought 2 of the GFFMC Wing Gundams after seeing the reviews. Downside is I bought them from P Bandai so with their delays Ill see them in August probably 

Me two from pbandai, still waiting.. my hazels are still on hold too 😓

From pbandai..

Well I went into hotmail settings and sure enough info-us@p-bandai.com was listed as blocked, I guess that means it won't even allocate to my junk folder...🤷‍♀️