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spanner

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Posts posted by spanner

  1. 3 minutes ago, Lolicon said:

    You jerk! I wanted that Focker because the add to cart button was still up when I saw it but then it vanished! lol

    Congrats on the score! Let us know when you receive it. :drinks:

    hehe! soz mate!

    :lol:

    snoopy laugh.gif

  2. 10 minutes ago, borgified said:

    Good snag @spanner! How much was the DHL charge to OZ if you can remember?

    I might be on the edge of getting one, however I'm waiting on a DYRL Roy version (and there is no freaking way that Bandai will give us a official 1s Max). 

    Yeah sure thing, DHL to Australia was 8770 jpy which is way cheaper than what NY charged me 13,400 jpy.

    7 minutes ago, jvmacross said:

    I am guessing any arrangement with NY will, at best, get you STORE CREDIT....so you need to ask yourself if that is acceptable to you....if not and you never plan on buying from them again (which I would advise you not to)...initiate a paypal refund request right away before it is too late...

    Also, you may be able to just do it online without needing to call Paypal...look for the transaction and then select the appropriate action to take on it

    I have emailed them several times now requesting information on the status of my order which has gone completely unanswered. I emailed them today requesting to cancel my order for a full refund. I have not had a response from that either but I have since contacted PayPal and initiated a claim with them.

    I have no desire to receive store credit as I will not purchase from them moving forward. Its a very disappointing  situation as I have been a long term customer and spent HUGE money with them. I can't say their customer service has ever been particularly great but purchasing through them in the past worked for me but now its just a joke.

    6 minutes ago, crackpot said:

    How long since you've paid for it? Have you contacted NY before about your order and did they respond? If you have done that and they haven't answered back, just file the claim for non-shipment or goods not received. Don't overthink the process. 

    I paid for it back on the 21st July this year. Yeah that's the process I am now pursuing.

  3. 38 minutes ago, Ignacio Ocamica said:

    Congrats spanner!!!

    Now that you secured a DX Focker call your credit card and make NY refund you.

    If I call PayPal, what do I say to them? Will they even initiate a claim against NY if I say I want to cancel my order?

    Or should I email NY first to say I wish to cancel my order and then see how they respond and then tell PayPal?

    I definitely want to cancel and want to make sure I can get my money back.. 

  4. 15 minutes ago, Battle_Me said:

    PayPal has a 180 day dispute limit. 

    I didn't think the cut off date was that long, but thanks for letting me know.

    In the mean time I will try to find one from another store. Does anyone know where they are still available? I have tried Amazon.jp but the website says I cannot be shipped to my location (Australia)

  5. 1 hour ago, sqidd said:

    That leaves you 51 weeks before NY is considered "late".:rofl:

    My advice, cut your losses and do a charge-back on them before the clock runs out (which is their plan/MO).

    charge back? as in a refund? I paid for it via PayPal back on July 21st. Do you think PayPal will be willing to help me with this?

  6. Found a Yamato 1:48 VF-1A Angel Birds from Mandarake quite cheap purely for display in fighter mode. Looks to be in pretty clean condition with nothing broken and without any yellowing at all. Though the sticker sheet is missing.. might use a couple kite logos from the DX VF-1J but I won't have the Angel Birds signage for the legs unless I find a cheap Hasegawa 1:48 kit and use the decals from it?

    Handling this toy it feels so old school!

    20201203_140743.jpg

  7. Still nothing from NY.. not sure i even want to send them a message as they just ignore them anyways. If this goes south and they don't ship my order then I think will seek legal advice to determine what rights or position I am in to be able to get my money back. Though i don't hold highs hopes for this.

  8. 2 hours ago, rdrunner said:

    I love it, pulling a N-Y. I do wonder if anyone here had ordered Roy from them, and has anyone been N-Y’d again?

    I stupidly did but have not heard a peep from them. I have fears that we will be messed about with. I can only hope that NY will prove me wrong. Roy is my last item ordered with them. I'd rather call it quits with the hobby then rely on them for anything moving forward. I don't think i have had as bad and distasteful purchasing experience with anyone else. 

  9. 2 hours ago, peter said:

    They stlll owe me a set of SSP I pre-ordered June 2019, so yeah, not ordering from them again.

    Yeah they aren't honouring those orders so you'll have to request a cancellation or credit to put towards something else.

  10. Hate to bang on about them as I'm sure we're all sick of it but I haven't heard a peep out of NY regarding my Roy. :unknw:

    Am really hoping to see it before this side of Christmas. Not gonna hold my breath tho.

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